Closing Date for the 2024-2025 HEAP Cooling Assistance Component
Program/s: EmPower+, Weatherization Assistance Program
To: Participating Contractors, Clean Energy Hubs
Summary: Closing Date for the 2024-2025 HEAP Cooling Assistance Component
Contact: HEAP Bureau (518) 473-0332 or NYSHEAP@otda.ny.gov
Section 2 – Cooling Assistance Component (CAC) Dates of Operation
The 2024-2025 Home Energy Assistance Program (HEAP) CAC stopped accepting applications on June 23, 2025. Any applications received after the CAC closing date must be denied using the Client Notice System (CNS) closing code M09 “Cooling Benefit Denial” or the Home Energy Assistance Program Notice of Eligibility Decision – Denial (LDSS 3494B).
All HEAP CAC applications must be processed in accordance with instructions found in 25DC026, 24-LCM-15, and the HEAP Manual. Vendors must submit final bills to social services districts (districts) within 30 business days of services rendered, but no later than September 30, 2025.
Section 3 – Additional Guidance for Districts
Districts are reminded to continue submitting their HEAP Pending Case Report on a weekly basis, as outlined in 24-LCM-15 and 25DC026.
Households who requested CAC after the closing date of June 23, 2025, should be provided with resources on managing extreme heat, including information on any local cooling centers.
Please see the following websites for some helpful information:
- Extreme Heat Advice – Department of Health website that includes information on extreme heat, such as how to determine the heat risk by zip code and a link to locate local cooling centers.
- Extreme Heat and Your Health – Centers for Disease Control and Prevention website that includes tips and suggestions for managing and preventing heat-related illnesses.