HPwES Contractor Support

  • Home
  • NYSERDA Portal
  • Program Documents
    • 2019-2020 Contractor Resource Manual
      • Section 1 – Contacts
      • Section 2 – Contractor Participation
      • Section 3 – Customer Participation
      • Section 4 – Financing
      • Section 5 – Operational Policies and Procedures
      • Section 6 – Home Performance with ENERGY STAR Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
      • Section 9 – Materials & Installation Guidelines
      • Section 10 – Quality Assurance
      • Section 11 – Databases & Software
      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
      • Addendums
    • 2016-2018 Contractor Resource Manual
      • Section 1 – Contacts
      • Section 2 – Contractor Participation
      • Section 3 – Customer Participation
      • Section 4 – Financing
      • Section 5 – Operational Policies and Procedures
      • Section 6 – Market Rate & Moderate Income (HPwES/AHPwES) Operational Policies and Procedures
      • Section 7 – EmPower New York Operational Policies and Procedures
      • Section 8 – Operational Forms
      • Section 9 – Materials & Installation Guidelines
      • Section 10 – Quality Assurance
      • Section 11 – Databases & Software
      • Section 12 – Outreach & Marketing
      • Section 13 – Technical Tips & Resources
    • EmPower and Assisted Home Performance Heat Pump Demonstration Project
    • Program Announcements
      • Technical Bulletins
      • Archived Program Announcements
    • HPXML Compliant EmPCalc
    • HPXML Modeling Tools
    • Program Documents and Tools
    • New Contractor Guide
  • Keys for Success
    • Events Calendar
    • Articles for Success
    • Webinars
    • Training Videos
  • Contacts
    • Contractor Support Contacts
    • Partner Support Contacts
    • Software Contacts
    • Program Contacts
    • Financing Contacts
    • CER Contacts

COVID-19 Program Impact and Updates

Updates

Latest EmPCalc Version 6.0

Download
  • HPXML Compliant EmPCalc

      NOTE: EmPCalc v6.0 is a mandatory upgrade due to the new features and bug fixes that were completed. It is required for EmPower workscopes with a Heat Pump Demonstration Project. New projects submitted after March 1, 2021, using earlier versions of EmPCalc will be returned requesting that the updated version be used. Approved in-progress… Continue Reading…

    HPXML Compliant EmPCalc
  • 2019-2020 Contractor Resource Manual

    2019-2020 Contractor Resource Manual This manual has been developed for the intended use of contractors participating in the NY Residential Existing Homes Programs, including Home Performance with ENERGY STAR (HPwES) and EmPower New York. The manual contains vital information regarding program rules, processes, forms and resources.  The purpose of this manual is to help contractors… Continue Reading…

    2019-2020 Contractor Resource Manual
  • Articles for Success

    Selling Efficiency Series 8 Proven Steps to Winning the Job Series STEP 1— Polish Your Conversation Skills Talking comfortably with your prospects is the key to gaining useful information, establishing trust, and potentially gaining a long-term relationship. Read the full article. STEP 2—Use a Prospect Capture Form to Get the Right Info By following a… Continue Reading…

    Articles for Success
  • Program Documents

    A central repository for all current NYSERDA Home Performance with ENERGY STAR Program documents, announcements, tools and links.    

    Program Documents
  • Program Announcements

    Important Links: Program Announcements Table of Contents → 12.16.2020 Archived Program Announcements (6/29/2020 and older) Dear Participating Home Performance Contractors, NYSERDA is pleased to announce… 02/25/2021 Residential Program Updates 2/25/2021 Notice for Single Family Programs Update webinar on March 5th, Announcment of NYS Healthy Homes Value-Based Payment Pilot, Notice for NYSERDA’s Residential Market Advisory Group… Continue Reading…

    Program Announcements
  • Keys for Success

    Use the tiles below to visit the Articles for Success, Home Performance Webinars, Training Videos, and Events Calendar sections of the Contractor Support site.    

    Keys for Success

2019-2020 Contractor Resource Manual

Program Announcements

2/25/2021 Residential Program Updates 2/25/2021

2/18/2021 Residential Program Updates 2/18/2021

2/12/2021 Residential Program Updates 2/12/2021

2/04/2021 Residential Program Updates 2/04/2021

Sign up for Program Notices click here!

Heat Pump Demonstration Project

EmPower and Assisted Home Performance Heat Pump Demonstration Project

Enter NYSERDA Portal

Click here!

HPwES PROGRAM WEBINARS

Find all recorded Program Webinar's and Presentation Slides PDF's here! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Click here to view the Material & Installation Guidelines Training

ADDITIONAL RESOURCE LINKS

NYSERDA
NY HP Portal
Energy Finance Solutions
Building Performance Institute
Utility Rebates and Energy Efficiency Programs

NYSERDA

Upcoming Events


NYSERDA Single Family Programs Update
05 March 2021


Residential Market Advisory Group Meeting
10 March 2021


HEP Energy Auditor
23 March 2021

Contractor Support

Call toll free: 800-284-9069 support.residential@nyserda.ny.gov

Business Hours

Monday – Friday
8:30AM – 5PM

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