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Tag: Comfort Home

Comfort Home Transitioning to New Utility Weatherization Programs in 2027

Program: Comfort Home
To: Participating Contractors
Summary: Comfort Home Transitioning to New Utility Weatherization Programs in 2027
Contact with Questions: info@comfortreadymetro.com (Metro New York) or info@comfortreadyuny.com (Upstate New York)

On January 1, 2027, as required by the Public Service Commission’s May 2025 Order Authorizing Non-Low-to-Moderate-Income Energy Efficiency and Building Electrification Portfolios for 2026-2020 (Case 25-M-0248), electric and gas utilities in New York State will launch Comfort Ready Metro New York and Comfort Ready Upstate New York, new market-rate residential weatherization programs funded at nearly $1 billion through 2030.

These utility programs will provide incentives for weatherization upgrades for New Yorkers and will replace NYSERDA’s Comfort Home program to avoid redundancy and confusion in the market for contractors and customers. Therefore, the Comfort Home program will accept project applications through December 31, 2026, but no new project submissions will be accepted after that deadline. Contractors will have until March 31, 2027 to complete all Comfort Home projects submitted on or before December 31.

Beginning January 1, 2027, Comfort Ready Metro New York will serve customers of Con Edison and National Grid in Westchester County, New York City, and Long Island. Comfort Ready Upstate New York will serve customers in National Grid, NYSEG/RG&E, Central Hudson, Orange & Rockland, and National Fuel Gas service territories.

If you have specific questions about these new programs, you can contact the utility program administrators at the following email addresses:

These new utility market-rate programs will be offered alongside NYSERDA’s EmPower+ program which helps low- or moderate-income (LMI) homeowners save energy and money by providing incentives toward energy efficiency improvements. New Yorkers can learn more about their income eligibility and apply for energy saving programs through the MyEnergy Portal, a centralized platform allowing residents to learn about home energy upgrades, apply for incentives, and track home energy projects over time.

NYSERDA will be coordinating with the utilities through this program transition and will share additional details on the process for final applications and project completion through Comfort Home, as well as information on the new utility programs as information becomes available.

Sincerely,

NYSERDA’s Home Modernization Team

Funding through NYSERDA’s On-the-Job Training Program

Program/s: NYSERDA Residential Programs
To: Participating Contractors
Summary: Funding through NYSERDA’s On-the-Job Training Program
Contact with Questions:  PONOJT@nyserda.ny.gov

NYSERDA Offers On-the-Job Training Funding to Energy Efficiency and Clean Energy Businesses

Through the NYSERDA On-the-Job Training Program, NYSERDA is reducing costs for energy efficiency, renewable energy, and other clean energy businesses  to recruit, hire, and train new employees.

Funding up to $11,000 per new hire is available. Higher incentive levels are available to employers hiring members of priority populations and disadvantaged communities, as identified by the New York Climate Justice Working Group. Of this total funding, $1,000  is issued to employers whose new employees earn an eligible industry certification.

  • Learn more about eligibility requirements, how to apply, and information regarding monthly virtual office hours on NYSERDA’s website
  • For full program details and eligibility requirements, please review the Program Summary

Have questions? Contact PONOJT@nyserda.ny.gov

Vendor Responsibility Checklist

Program: EmPower+, Comfort Home
To: Participating Contractors
Summary: Vendor Responsibility Checklist
Contact with Questions: Support at support.residential@nyserda.ny.gov.

EmPower+ and Comfort Home Contractors are required to complete and return a NYSERDA Vendor Responsibility Checklist. This document must be submitted by existing contractors and will be a requirement moving forward for new and on-boarding contractors as part of the application process.

The document is available to download from the contractor support site and must be submitted by email to support.residential@nyserda.ny.gov no later than Nov. 13, 2026

If you have any questions, please contact support.residential@nyserda.ny.gov or 1-800-284-9069. 

User Access and Restrictions

Program/s: All Programs
To: NYHEP and NYSERDA System Users
Summary: User Access and Restrictions
Contact with Questions:  support.residential@nyserda.ny.gov

New York Home Energy Portal (NYHEP) and NYSERDA system users that have never logged in or have not logged in within the past 12 months will be deactivated on a rolling basis. 

Further, as a reminder and previously announced, Participating Contractors are provided with individual credentials permitting access to NYHEP for approved program purposes and must not share passwords or allow unauthorized access to NYHEP. 

Unauthorized use or attempted unauthorized use of this system is not permitted and may constitute a crime. Such use may subject you to appropriate disciplinary and/or criminal prosecution. NYHEP is intended to be used by individual users to manually enter data in accordance with the documentation and training materials provided for the purpose of supporting direct human users working on individual projects. Any other use that is not explicitly covered in training materials is not allowed, including but not limited to the use of automated software tools designed to access data (automated bots, scraping tools, API polling tools, etc.).

Participating Contractors shall not use, modify, or apply the NYHEP system for any purpose other than its expressly intended purpose; reverse engineer, decompile, disassemble, or attempt to derive the source code of the software; use the software in a manner that violates any applicable local, state, or federal laws or regulations; use the software in a manner that circumvents the permissions restricting access to data.

Con Edison customers in Westchester County participating in Comfort Home will be eligible for a $2,000 incentive in NYHEP

Program/s: Comfort Home
To: Comfort Home Participating Contractors
Summary: Con Edison customers in Westchester County participating in Comfort Home will be eligible for a $2,000 incentive in NYHEP.
Questions:  support.residential@nyserda.ny.gov 

Con Edison is closing out the Weather Ready Program due to funding limitations. As a result, NYSERDA will now offer a Con Edison Weather Ready Incentive in Westchester County which will be available in NYHEP from August 1, 2026 – December 31, 2026.

Eligibility includes:

  • Con Edison customers in Westchester County participating in Comfort Home will be eligible for the $2,000 incentive.​
  • Non-Con Edison customers in Westchester County participating in Comfort Home will continue to be eligible for the $1,000 incentive.

All projects submitted for the Westchester bonus incentive will be cross referenced with previously submitted projects to avoid double dipping.

Incentives will be available to ALL contractors enrolled in Comfort Home.

For assistance please email support.residential@nyserda.ny.gov 
Participating contractors can reach out to Con Edison directly for questions related to the Weather Ready Program.