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Program Announcement

New Call System Implemented April 17th, 2024

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
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Programs: EmPower+
To: EmPower+ Contractors
Summary: New Call System will be implemented April 17th, 2024
Contact with Questions: If you experience any issues reaching the contractor support team by phone, please send an email to support.residential@nyserda.ny.gov

The EmPower+ program will be implementing a new call handling system on the evening of April 17th, 2024. During this time, you may experience delays reaching the support team. If you do experience any issues reaching the contractor support team by phone, please send an email to support.residential@nyserda.ny.gov.

May 15, 2024 – Updated Project Deadline for Geo-Eligibility Projects

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program: EmPower+
To: Participating Contractors
Summary: May 15, 2024 -Updated project deadline for geo-eligibility projects to be completed by.
Contact with Questions: Please reach out to contractor support at 1-800-284-9069

May 15, 2024, is the new deadline for any EmPower+ project where the household was determined eligible by geo-eligibility to be completed and closed out by. A 30 day extension has been added to the originally announced date of April 15, 2024. Projects that are not completed by May 15, 2024, will need to be closed by CLEAResult. When the customer reapplies, a new enrollment will be created for them. Contractors can enter the information from the previous enrollment into the new enrollment. If there are any questions, please reach out to contractor support at 1-800-284-9069.

Comfort Home Monthly Contractor Webinar

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program: Comfort Home
To: Comfort Home Contractors
Summary: Comfort Home Monthly Contractor Webinar
Contact with Questions: Comforthome@nyserda.ny.gov

The monthly Comfort Home Contractor Webinar is now part of the team-wide Contractor Webinar that takes place on the first Friday of each month. Sign up to attend the April 5th webinar.

Comfort Home Migration to NYHEP

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program: Comfort Home
To: Comfort Home Contractors
Summary: Comfort Home Migration to NYHEP
Contact with Questions: Comforthome@nyserda.ny.gov

In mid-2024, NYSERDA will be migrating Comfort Home from the current Compass workflow platform to the NY Home Energy Portal (NYHEP).  NYHEP is the workflow system used for EmPower+ and REA (the Residential Energy Assessment program).  This change will simplify the contractor experience by having one common platform across all of the NYSERDA small home residential programs.  NYSERDA has started planning for this migration in areas such as training, workflow testing, data migration, and reporting.  Additional information will be shared in the coming months. 

Looking to Fill Open Positions at Your Company?

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Programs: All
To: All
Summary: NYS Dept of Labor’s new Virtual Career Center
Contact with Questions: homeaudits@nyserda.ny.gov

Looking to fill open positions at your company?

The New York State Department of Labor’s new Virtual Career Center can help you search for qualified job candidates free of charge.

The Virtual Career Center is a powerful job posting and talent sourcing platform using advanced artificial intelligence (AI) to connect businesses to candidates. New York State businesses can source, contact, and advance candidates with a broad range of skills and qualifications all while adhering to state labor and compliance law.