Correct Project Type Selection in NYHEP
Program/s: EmPower+
To: Participating Contractors
Summary: Correct Project Type Selection in NYHEP
Contact with Questions: If there are any questions please email support.residential@nyserda.ny.gov
Effective August 31, 2026, contractors will be required to select the correct Project Type (Full Comprehensive, Audit Install) in NYHEP that aligns with the work being performed in the home. NYHEP will be enforcing this requirement at Final Project Submission based on the measures selected.
Enrollments with a Full Comprehensive selected for the Project Type with only assessment and direct install measures completed will need to be rolled backed to Workscope Submission and updated.
How to Return an Enrollment from Final Project Submission to Workscope Submission
At Final Project Submission at the top select Outcome = Cancel and Reason = Modify workscope submission. Click Save and Process the enrollment back to Workscope Submission.
How to Adjust Proposed Measures
Project Type selection is adjusted at Workscope Submission >> Applicant Information tab >> Additional Applicant Information section. Select Project Type = Audit Install. The list of measures available adjusts based on the selection.
- On the Measures tab, all proposed Full Comprehensive measures will need to be adjusted to a Quantity = 0.
- Click on Add Measures and select the completed assessment and direct install measures. The Audit Install measures will end in “_AI”. Upon resubmission, the project will advance directly to Final Project Review.
If there are any questions, please reach out to contractor support to support.residential@nyserda.ny.gov or (800)- 284-9069.