Programs: EmPower+, Weatherization Assistance Program To: Participating Contractors; Clean Energy Hubs Summary: Combined EmPower+/WAP Application Questions: If there are any questions, please contact 1-866-NYSERDA
NYSERDA and New York State Homes and Community Renewal have made available an updated joint application to allow for households to apply to both EmPower+ and Weatherization Assistance Program (WAP) using a single application. Contractors with households looking to apply for both programs should begin using this updated version immediately. The application can be found in Section 3 of the Program Manual. This joint application is only available in hardcopy and must be mailed in for processing to the address on the cover page.
Program will continue to accept previous versions of the joint application through the end of June.
Beginning July 1, 2025, only the updated version of the application will be accepted.
If there are any questions, please reach out to 1-866-NYSERDA
Programs: EmPower+ To: Participating Contractors; Clean Energy Hubs Summary: Building Type and Unit Numbers Questions: If there are any questions, please contact 1-866-NYSERDA
For two- to four-family homes, the EmPower+ program has identified a significant number of enrollments with incorrect, missing, or mismatching building type and/or unit numbers. It is important that these fields are correct as they impact NYSERDA’s mandatory reporting requirements. An example of incorrect building type can include an application with a building type listed as “single-family” and an address indicator of “Unit-2”.
It is understood that many of these are the result of applicants incorrectly identifying the building type or omitting unit numbers. NYSERDA is asking for Clean Energy Hubs and Participating Contractors working with applicants to ensure these fields are correct prior to application submission.
In the event an incorrect building type or unit number is encountered, please take action per the project stage as follows:
Stage: Application Not Approved
For applications that have not been approved, in the Portal: Navigate to application Step 1, enter unit number under Address 2 and amend property type at the bottom of step 1
Stage: Application Approved, Workscope Not Submitted
Email info.residential@nyserda.ny.gov with the updates so the processing team can update in the portal on your behalf. Provide the unit/apartment number, how many units are in the building, and if any of those units have existing applications (if known)
Stage: Workscope Submission
Updating Building Type
Open the enrollment workflow, and navigate to the Workscope Submission Step.
Open the Existing Conditions tab.
In the Dwelling Information section, update the “Dwelling Type” using the dropdown menu.
Click Save.
Add a note explaining that the dwelling type was updated. Save the note.
Stage: Workscope Submission
Updating Unit/Apt/Floor Numbers
Open the enrollment workflow and navigate to the Workscope Submission Step.
Open the Applicant Information tab.
In the Installation Address section, enter the appropriate unit/apt/floor number in the Unit Field.
In the Mailing Address section, enter the appropriate unit/apt/floor number in the Unit field.
5. Click Save.
6. While still in the Workscope Submission Step, open the Notes tab and enter a note that the unit/apartment/floor number was updated. Save the note.
OR
7. Email support.residential@nyserda.ny.gov or call Contractor Support to request that the team update the customer’s account to show the correct unit/apartment/floor number.
Program/s: EmPower+ To: EmPower+ Participating Contractors and Hubs Summary: Updates to Multi-Unit Enrollment Submissions Contact: Contractor Support at 1-800-284-9069 or support.residential@nyserda.ny.gov
Updates have been made to the requirements for EmPower+ multi-unit enrollment submissions in the New York Home Energy Portal (NYHEP). The updates are as follows:
Measures must be specific to the individual unit and modeled on the unit that is receiving the benefit of the installed measure.
NYHEP modeling should be accurate to the unit, not the entire building.
All units in a multi-unit building should be submitted at the same time, and addresses should be accurate, including unit numbers where applicable. Any additional information contractors can provide is encouraged to be included. This will ensure a comprehensive project is proposed for the whole property, and limit processing delays.
This was discussed during the monthly contractor webinar on June 6th. Please reach out to Contractor Support at 1-800-284-9069 with any questions.
Program/s: Multifamily Residential Energy Pathways (MREP) Participating Contractor Network To: Participating Contractors Summary: NYSERDA Multifamily Team Recruiting Contact with Questions: Sheri.Reid@nyserda.ny.gov
The NYSERDA Multifamily team is recruiting qualified contractors, energy assessors, and other energy professionals to join our new contractor network. The Multifamily Residential Energy Pathways (MREP) Participating Contractor Network can help your business generate more leads by giving you exclusive access to NYSERDA Multifamily programs and incentives. This contractor pool has replaced the Multifamily Buildings Solutions Network.
Visit our general contractor page to learn more about the benefits of the network. If you like what you see, please apply. Members in select existing contractor networks or who have recently completed multifamily projects in select energy efficiency programs may be eligible to complete a shortened application. Join others who are helping to plan and implement energy conservation and building electrification projects in the multifamily sector across New York State.
Program: EmPower+ To: EmPower+ Participating Contractors Summary: Rental Agreement and Project Assignment Contact with Questions: 1-866-NYSERDA or email at info.residential@nyserda.ny.gov
This is a reminder on the rules around rentals and the responsibility of Participating Contractors to verify ownership with the landlord/building owner. When an application for a rental unit is received, if a Rental Property Services Agreement (Landlord Agreement) is not provided with the application, TRC will reach out to the building owner to have this document signed and returned to the Program. If a landlord agreement not received, then the project will be assigned as a direct install only project. If a landlord agreement is received, then the project can be assigned as a full comprehensive project.
If the project is assigned as full comprehensive, it is still the responsibility of the Participating Contractor to verify ownership of the project. Per Section 5.17 of the Program Manual:
“In rental properties, the participating contractor must ensure that the building owner signs a Rental Property Energy Efficiency Services Agreement, found in Section 3 of the Program Manual prior to completing any invasive work and attest to the review of documentation that proves home ownership (deed, mortgage book, tax bill, etc.). Otherwise, measures are limited to non-invasive direct install/electric reduction measures.”
