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Tag: Announcement

NYHEP Updates

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To: All NYHEP Users
Regarding Programs: EmPower+
Summary: NYHEP Updates
Contact: If there are any questions on this, please reach out to contractor support at 1-800-284-9069.

Thank you for your feedback for the NY Home Energy Portal (NYHEP). NYSERDA and our developers are
working to make the requested improvements and release enhancements on a monthly cadence.
NYHEP will be updated on March 14, 2024 with the following changes:

  • All users: Ability to choose multiple document types when uploading a file
  • NYSERDA/Implementation users: Enhanced Implementation/Contractor profile features and management tools
  • Numerous back-end data exchange enhancements to streamline reporting and other bug fixes

Transitioning to a New Email Notification System

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

To: Everyone
Regarding Programs: NYSERDA’s Single Family Residential Team
Summary: Transitioning to a New Email Notification System
Contact: For Questions – contact empower.residential@nyserda.ny.gov

NYSERDA’s Single Family Residential team will be transitioning to a new email notification system.  Your contact information and email address will be transferred automatically to NYSERDA’s internal platform next week.  If you wish to opt-out and no longer receive notifications, including Program Announcements and updates, please click the Unsubscribe link at the bottom of this email by February 21, 2024.

January 25 Contractor Payments

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

To: Participating Contractors
Regarding Programs: EmPower+
Summary: EmPower+ Invoice Payments
Contact: For Questions – contact support.residential@nyserda.ny.gov

On January 25, an issue prevented EmPower+ contractor invoice payments from being dispersed. This issue has been resolved. ACH payments were processed overnight on February 5 and should be available within your banks typical processing time. Paper checks will be processed in the next check run on February 14.

NYHEP Release 3.0

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

To: NYHEP Users
Regarding Programs: EmPower+
Summary: NYHEP Release 3.0
Contact: For Questions – contact support.residential@nyserda.ny.gov

The New York Home Energy Portal (NYHEP) version 3.0 will be released February 8, 2024. If you have any questions, please contact support.residential@nyserda.ny.gov

What’s new

  • Changes to Residential Energy Assessment New Customer Page
  • Enrollment Profile – Step’s Total # of Days Value
  • Upstate vs. Downstate Pricing Schedule based on contractor office zip code

What’s fixed

  • Duplicate workflow steps no longer appearing
  • Enrollment incentives in the Enrollment summary and the Enrollment Profile – Measures Page match
  • “Update Customer” button on the Application Step Type no longer produces error code if there is no mailing address on the customer profile
  • Updated wording from EECP to NYHEP on the Two-Step verification (MFA) email
  • Email notifications sent to primary trade ally employee on Application step type when Installation step type does not exist on the enrollment AND a program correspondence is triggered
  • Workflow step outcome ‘Work Complete’ will no longer require a reason code

Training Opportunity

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

To: Everyone
Regarding Programs: Training Opportunity
Summary: BPI Training and Certificates
Contact: ngrid.com/bpicertified or email wfinfo@nyserda.ny.gov

NYSERDA and National Grid are offering significantly discounted Building Performance Institute (BPI) training and certifications for qualifying individuals and businesses.

Eligible BPI training and certification pathways offered at a special discounted rate of $150 include:

  • Building Science Principles
  • Building Analyst Technician
  • Building Analyst Professional
  • Multifamily Building Analyst
  • Air Leakage Control Installer
  • Infiltration and Duct Leakage

This special offer is open to individuals who live in:

1) Disadvantaged communities and

2) National Grid electric or natural gas utility service territory (Long Island, NYC Metro, or Upstate NY).

Businesses that are Woman-owned, Minority-owned, Indigenous-owned, or Veteran-owned businesses are eligible to have any employees receive training at the discounted rate.

Applications can be submitted online here.