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Training

Free Online Building Electrification Training

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To: All Residential Contractors or Other Relevant Stakeholders
Regarding Programs: Building Electrification Training Series 
Summary: Free Online Building Electrification Training sponsored by NYSERDA
Contact: [email protected]

NYSERDA is offering free online Building Electrification Training through the Steven Winter Associates’ SWA Academy, a user-paced learning platform. There are three standalone courses on topics related to the electrification of space heating in residential buildings. 

Continuing Education Units (CEUs) are available for each training.  

Who Should Take These Courses:  
Contractors | Architects | Engineers | Developers | Consultants | Building Operators | Researchers | Policy Professionals | Students | Other Industry Professionals 

These courses are free of charge for New York State residents and employees of New York State businesses (fees may apply if you are a non-resident). The first step is to register for the training series, using the “NYSERDA Enrollment” link on the website, found here:  Register Today 

These training courses are available to be taken on-demand to offer flexibility to fit your schedule. Use the link above to read more about courses and the training content.  

NY Home Energy Portal Trainees

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To: Participating Contractors and Vendors
Regarding Programs: EmPower New York & Assisted Home Performance
Summary: NY Home Energy Portal Trainees
Contact: Please reach out to your Account Manager

Each week in May and June, staff from the Residential Energy Assessment (REA) and EmPower/AHP Programs will hold Office Hours to field questions on the NY Home Energy Portal (NYHEP). Each office hour session will cover a specific topic, please make sure you are registering for a session that covers your training needs. Participating contractors should bring their “How do I…“ questions on modeling, forms/reports, homework assignments, etc. to be prepared for the transition to the NY HEP in June. Use the registration links below to sign up for the Office Hour sessions. The remaining Office Hour Time slots are provided below:

Registration LinkDay/TimeTopic
Office Hours #8Wed, May 31, 9-10 AMEmPower+/Appliance
Office Hours #9Thu, Jun 8, 3-4 PMAll Workflows
Office Hours #10Tue, Jun 13, 3-4 PMAll Workflows
Office Hours #11Wed, Jun 21, 9-10 AMAll Workflows
Office Hours #12Thu, Jun 29, 3-4 PMAll Workflows

Compass Training Series – May 2023

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To: Comfort Home Contractors
Regarding Programs: Comfort Home Pilot Program
Summary: Compass Training Series – May 2023
Contact: [email protected]

For the first three Tuesdays at 9:00 a.m. ET for the month of May the Comfort Home team will be hosting a training series about Compass. Each week we will cover a new stage of the project life cycle. The first in the series will cover basics, navigation, terminology of Compass and how to submit an assessment start to finish. The second training will cover how to submit a load reduction install and the final one will cover how to submit a HVAC install.

Week 1: Compass Basics + How to Submit an Assessment

Tuesday, May 2 at 9:00 – 11:00 a.m. ET (2 hours)

Register Here: https://nyserdany.webex.com/webappng/sites/nyserdany/meeting/register/a1247cc9b3d54cdc82b04487c0eaff3a?ticket=4832534b000000063ee348f125f104465389d4c5d0be8a4802179f3d2ac96dad37bf803d75ce496e&timestamp=1680291786003&RGID=r1ebbb7e94c49d9dd32b7d5c8e834e1bb

This training is meant for contractors that have not yet submitted an assessment in Compass, those who would like a refresher or new staff that will be working on Comfort Home projects.

Week 2: How to Submit a Load Reduction Install

Tuesday, May 9 at 9:00a – 10:00 a.m. ET (1 hour)

Register Here: https://nyserdany.webex.com/webappng/sites/nyserdany/meeting/register/33ba83b8e77e43148bd72472c5cc0370?ticket=4832534b00000006912f5f5bf49cc276212500dc13e67954a908ab2711bf0677e6088a8ea7bde376&timestamp=1680291914599&RGID=r941ef739f922aefc05ac2b3f10dda5c0

This training is meant for contractors that have not yet submitted a Load Reduction Install in Compass, those who would like a refresher or new staff that will be working on Comfort Home projects.

Week 3: How to Submit a HVAC Install

Tuesday, May 16 at 9:00 – 10:00 a.m. (1 hour)

Register Here: https://nyserdany.webex.com/webappng/sites/nyserdany/meeting/register/1ce643cb9d304712b300c29454fb25c2?ticket=4832534b0000000634aa1b723eaa413141d22caa0ba04d363f1415b7269ce8ff023ac052980100f2&timestamp=1680291976627&RGID=r3f3f7db4e9c69352334d06723e8a8682

This training is meant for contractors that have not yet submitted a HVAC Install in Compass, those who would like a refresher or new staff that will be working on Comfort Home projects.

All webinars and trainings are recorded and copies of the recordings and slides are available on the Comfort Home SharePoint site under the Webinars and Presentation folder.

If you have any questions reach out the Comfort Home team at:

Email: [email protected]

Phone: 1-888-406-4009

Program Overview and Onboarding Training

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To: Comfort Home Contractors
Regarding Programs: Comfort Home Pilot Program
Summary: Program Overview and Onboarding Training
Contact: [email protected]

Monday, April 10 at 9:30 – 10:30 a.m. ET, the Comfort Home team will be hosting the Comfort Home Program Overview and Onboarding Training. This training will provide program rules, incentives and resources and is meant for contractors brand new to the program, those who would like a refresher or new staff that will be working on Comfort Home projects.

Register Here: https://nyserdany.webex.com/webappng/sites/nyserdany/meeting/register/83d1ded12d884b8180d9a423b465a462?ticket=4832534b000000067ea47c97c24d3ee533cbb529d5e781d5253e39de3a4920fe1fa5424ff2427c0d&timestamp=1680291152207&RGID=raaea5184dc6b5314077f5bf07fe7c3d3

All webinars and trainings are recorded and copies of the recordings and slides are available on the Comfort Home SharePoint site under the Webinars and Presentation folder.

If you have any questions reach out the Comfort Home team at:

Email: [email protected]

Phone: 1-888-406-4009

The NY Home Energy Portal is coming in Spring

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To: EmPower/AHP Contractors, REA Assessors, NYSERDA and CLEAResult
Regarding Programs: EmPower New York & Assisted Home Performance (EmPower+) and Residential Energy Assessment Program
Summary: The NY Home Energy Portal is coming in Spring. Attend training to learn how to use the platform
Contact: [email protected]

Are you ready for the NY Home Energy Portal? Attend training to be ready for the Spring 2023 launch!

The NY Home Energy Portal, formally referred to as the Residential Market Engagement System (RMES), is a new online platform NYSERDA is implementing in Spring 2023. Get to know the platform now by watching the recorded NY Home Energy Portal demonstration and see how the platform can help manage your projects. Additionally, important information on the NY Home Energy Portal was covered in the January 6 and February 3 contractor webinar. Contractors are required to view this webinar if they were not present.

Below are the regional in-person and virtual live contractor training sessions:

In-person sessions are limited to two seats per contractor. Contractors have been preassigned to locations. The designated Program lead will be notified by email with the following information:

  • Names of the two most active users in the company of the NY HP Portal. This can be used to help identify the best staff to participate in the in-person session.
  • Registration link via SignUpGenius.

Virtual Training Sessions

If you cannot attend the in-person session or would like additional staff members to be trained, there will be live virtual sessions. For the virtual sessions, there is unlimited seating and sessions are available to all staff who want to be trained. Please register using the links below.

Virtual Session – Open to all
DayDate & TimeRegistration LinkAudience
Tuesday4/11/2023 9AM to 1PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors
Tuesday4/11/2023 2PM to 4PMNY Home Energy Portal Training for Appliance VendorsEmPower+ Appliance Vendor
Thursday4/13/2023 8AM to 12PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors
Thursday4/13/2023 1PM to 5PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors
Monday4/17/2023 9AM to 1PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors
Monday4/17/2023 2PM to 4PMNY Home Energy Portal Training for Appliance VendorsEmPower+ Appliance Vendors
Friday4/21/2023 9AM to 1PMNY Home Energy Portal Training for ContractorsEmPower+ & REA
Contractors

Following the live sessions, a recorded virtual session will be posted and links will be provided to the contractor support site and the EmPower/AHP knowledge articles.

If you have questions, reach out to CONTRACTOR SUPPORT: Call toll free: 800-284-9069

Email: [email protected]