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Training

Compass Training Series – May 2023

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To: Comfort Home Contractors
Regarding Programs: Comfort Home Pilot Program
Summary: Compass Training Series – May 2023
Contact: [email protected]

For the first three Tuesdays at 9:00 a.m. ET for the month of May the Comfort Home team will be hosting a training series about Compass. Each week we will cover a new stage of the project life cycle. The first in the series will cover basics, navigation, terminology of Compass and how to submit an assessment start to finish. The second training will cover how to submit a load reduction install and the final one will cover how to submit a HVAC install.

Week 1: Compass Basics + How to Submit an Assessment

Tuesday, May 2 at 9:00 – 11:00 a.m. ET (2 hours)

Register Here: https://nyserdany.webex.com/webappng/sites/nyserdany/meeting/register/a1247cc9b3d54cdc82b04487c0eaff3a?ticket=4832534b000000063ee348f125f104465389d4c5d0be8a4802179f3d2ac96dad37bf803d75ce496e&timestamp=1680291786003&RGID=r1ebbb7e94c49d9dd32b7d5c8e834e1bb

This training is meant for contractors that have not yet submitted an assessment in Compass, those who would like a refresher or new staff that will be working on Comfort Home projects.

Week 2: How to Submit a Load Reduction Install

Tuesday, May 9 at 9:00a – 10:00 a.m. ET (1 hour)

Register Here: https://nyserdany.webex.com/webappng/sites/nyserdany/meeting/register/33ba83b8e77e43148bd72472c5cc0370?ticket=4832534b00000006912f5f5bf49cc276212500dc13e67954a908ab2711bf0677e6088a8ea7bde376&timestamp=1680291914599&RGID=r941ef739f922aefc05ac2b3f10dda5c0

This training is meant for contractors that have not yet submitted a Load Reduction Install in Compass, those who would like a refresher or new staff that will be working on Comfort Home projects.

Week 3: How to Submit a HVAC Install

Tuesday, May 16 at 9:00 – 10:00 a.m. (1 hour)

Register Here: https://nyserdany.webex.com/webappng/sites/nyserdany/meeting/register/1ce643cb9d304712b300c29454fb25c2?ticket=4832534b0000000634aa1b723eaa413141d22caa0ba04d363f1415b7269ce8ff023ac052980100f2&timestamp=1680291976627&RGID=r3f3f7db4e9c69352334d06723e8a8682

This training is meant for contractors that have not yet submitted a HVAC Install in Compass, those who would like a refresher or new staff that will be working on Comfort Home projects.

All webinars and trainings are recorded and copies of the recordings and slides are available on the Comfort Home SharePoint site under the Webinars and Presentation folder.

If you have any questions reach out the Comfort Home team at:

Email: [email protected]

Phone: 1-888-406-4009

Program Overview and Onboarding Training

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EmPower NY & Assisted Home Performance with ENERGY STARArchive
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To: Comfort Home Contractors
Regarding Programs: Comfort Home Pilot Program
Summary: Program Overview and Onboarding Training
Contact: [email protected]

Monday, April 10 at 9:30 – 10:30 a.m. ET, the Comfort Home team will be hosting the Comfort Home Program Overview and Onboarding Training. This training will provide program rules, incentives and resources and is meant for contractors brand new to the program, those who would like a refresher or new staff that will be working on Comfort Home projects.

Register Here: https://nyserdany.webex.com/webappng/sites/nyserdany/meeting/register/83d1ded12d884b8180d9a423b465a462?ticket=4832534b000000067ea47c97c24d3ee533cbb529d5e781d5253e39de3a4920fe1fa5424ff2427c0d&timestamp=1680291152207&RGID=raaea5184dc6b5314077f5bf07fe7c3d3

All webinars and trainings are recorded and copies of the recordings and slides are available on the Comfort Home SharePoint site under the Webinars and Presentation folder.

If you have any questions reach out the Comfort Home team at:

Email: [email protected]

Phone: 1-888-406-4009

The NY Home Energy Portal is coming in Spring

Events, Training Opportunities and ConferencesArchive
EmPower NY & Assisted Home Performance with ENERGY STARArchive
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To: EmPower/AHP Contractors, REA Assessors, NYSERDA and CLEAResult
Regarding Programs: EmPower New York & Assisted Home Performance (EmPower+) and Residential Energy Assessment Program
Summary: The NY Home Energy Portal is coming in Spring. Attend training to learn how to use the platform
Contact: [email protected]

Are you ready for the NY Home Energy Portal? Attend training to be ready for the Spring 2023 launch!

The NY Home Energy Portal, formally referred to as the Residential Market Engagement System (RMES), is a new online platform NYSERDA is implementing in Spring 2023. Get to know the platform now by watching the recorded NY Home Energy Portal demonstration and see how the platform can help manage your projects. Additionally, important information on the NY Home Energy Portal was covered in the January 6 and February 3 contractor webinar. Contractors are required to view this webinar if they were not present.

Below are the regional in-person and virtual live contractor training sessions:

In-person sessions are limited to two seats per contractor. Contractors have been preassigned to locations. The designated Program lead will be notified by email with the following information:

  • Names of the two most active users in the company of the NY HP Portal. This can be used to help identify the best staff to participate in the in-person session.
  • Registration link via SignUpGenius.

Virtual Training Sessions

If you cannot attend the in-person session or would like additional staff members to be trained, there will be live virtual sessions. For the virtual sessions, there is unlimited seating and sessions are available to all staff who want to be trained. Please register using the links below.

Virtual Session – Open to all
DayDate & TimeRegistration LinkAudience
Tuesday4/11/2023 9AM to 1PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors
Tuesday4/11/2023 2PM to 4PMNY Home Energy Portal Training for Appliance VendorsEmPower+ Appliance Vendor
Thursday4/13/2023 8AM to 12PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors
Thursday4/13/2023 1PM to 5PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors
Monday4/17/2023 9AM to 1PMNY Home Energy Portal Training for ContractorsEmPower+ & REA Contractors
Monday4/17/2023 2PM to 4PMNY Home Energy Portal Training for Appliance VendorsEmPower+ Appliance Vendors
Friday4/21/2023 9AM to 1PMNY Home Energy Portal Training for ContractorsEmPower+ & REA
Contractors

Following the live sessions, a recorded virtual session will be posted and links will be provided to the contractor support site and the EmPower/AHP knowledge articles.

If you have questions, reach out to CONTRACTOR SUPPORT: Call toll free: 800-284-9069

Email: [email protected]

The NY Home Energy Portal is coming in Spring

Events, Training Opportunities and ConferencesArchive
EmPower NY & Assisted Home Performance with ENERGY STARArchive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

To: EmPower/AHP Contractors, REA Assessors, NYSERDA and CLEAResult
Regarding Programs: EmPower New York & Assisted Home Performance (EmPower+) and Residential Energy Assessment Program
Summary: The NY Home Energy Portal is coming in Spring. Attend training to learn how to use the platform
Contact: [email protected]

Are you ready for the NY Home Energy Portal? Attend training to be ready for the Spring 2023 launch!

The NY Home Energy Portal, formally referred to as the Residential Market Engagement System (RMES), is a new online platform NYSERDA is implementing in Spring 2023. Get to know the platform now by watching the recorded NY Home Energy Portal demonstration and see how the platform can help manage your projects. Additionally, important information on the NY Home Energy Portal was covered in the January 6, 2023, contractor webinar. Contractors are required to view this webinar if they were not present.

Below are the regional in-person and virtual live contractor training sessions:

In-person sessions are limited to two seats per contractor. Contractors have been preassigned to locations. The designated Program lead will be notified by email with the following information:

  • Names of the two most active users in the company of the NY HP Portal. This can be used to help identify the best staff to participate in the in-person session.
  • Registration link via SignUpGenius.

If you cannot attend the in-person session, there will be eight live virtual sessions. For the virtual sessions, there is unlimited seating and sessions are available to all staff who want to be trained. Registration information will be included in upcoming program announcements.

Following the live sessions, a recorded virtual session will be posted and links will be provided to the contractor support site and the EmPower/AHP knowledge articles.

If you have questions, reach out to CONTRACTOR SUPPORT: Call toll free: 800-284-9069

Email: [email protected]

The NY Home Energy Portal is coming in Spring

Events, Training Opportunities and ConferencesArchive
EmPower NY & Assisted Home Performance with ENERGY STARArchive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

To: EmPower/AHP Contractors, REA Assessors, NYSERDA and CLEAResult
Regarding Programs: EmPower New York & Assisted Home Performance (EmPower+) and Residential Energy Assessment Program
Summary: The NY Home Energy Portal is coming in Spring. Attend training to learn how to use the platform
Contact: [email protected]

Are you ready for the NY Home Energy Portal? Attend training to be ready for the Spring 2023 launch!

The NY Home Energy Portal, formally referred to as the Residential Market Engagement System or RMES, is a new online platform NYSERDA is implementing in Spring 2023. Get to know the platform now by watching the demo NY Home Energy Portal Demo and see how the platform helps you manage your projects. Important information on the NY Home Energy Portal was covered in the January 6, 2023, contractor webinar. Contractors must view this if they were not present for the webinar at https://hpwescontractorsupport.com/webinars/.

Below are the tentative training locations and dates. Please mark your calendars and watch your email in the coming weeks for more information and registration instructions. Based on feedback, NYSERDA is working to finalize the training schedule and will follow up with final locations and dates ASAP. Please note, the below schedule is tentative and may change.

If you have questions, reach out to CONTRACTOR SUPPORT:

Call toll free: 800-284-9069

Email: [email protected]