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Training

Comfort Home NYHEP Introduction and Training Session

Program/s: Comfort Home 
To: Participating Contractors 
Summary: Comfort Home NYHEP Introduction and Training Session 
Contact with Questions: Please contact Contractor Support with any questions on how to register for upcoming events.

NYSERDA is hosting a series of Comfort Home training courses for Participating Contractors as the Program is migrating to the NYHEP Portal. Please see the scheduled dates below. Recordings of the training will be available on the Contractor Support website and the Comfort Home SharePoint after the training.

Scheduled Dates:

Tuesday, April 29th at 10AM – 11AM EST (Register here)

Thursday, May 1st at 2PM – 3PM EST (Register here)

Tuesday, May 6th at 10AM – 11AM EST (Register here)

Thursday, May 8th at 2PM – 3PM EST (Register here)

NYSERDA Participating Contractor Heat Pump Training Series II

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Program/s: EmPower+, Residential Energy Assessments, Comfort Home
To: Participating Contractors
Summary: NYSERDA Participating Contractor Heat Pump Training Series II
Contact with Questions: max.ciovacco@nyserda.ny.gov

NYSERDA Heat Pump Training Series 
Fridays 8:00 a.m. – 9:00 a.m. ET 
To register for the series, please click here.

DateTopicPresenter
04/11/25 Over-sizing, Over-zoning, under-sizing with back up heat (5kw up to 20% of heating load) SWA – Robb Aldrich 
04/25/25   Equipment Selection 1.5 hrsTRC – JJ Sawicki 
05/09/25 Design and placement of the system, Value engineering principles and practices  TRC – Matt/JJ/Brett
05/23/25 Ancillary/Miscellaneous –  
Exterior Equipment Placement 
Snow shields 
Condensate lines 
Dehumidification 
Avoiding mold growth in heads 
Manufacturer commissioning checklist 		TRC – Chrissy Thisse 
06/13/25 Using Manual J in Design- Putting it all together TRC – Matt Christie

Required Spray Foam Trainings – Due October 2025

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Program: EmPower+  and Comfort Home
To: EmPower+ and Comfort Home Participating Contractors 
Summary: Required Spray Foam Training-Due October 2025  
Contact with Questions: Contract support at (800) 284 – 9069 or email at support.residential@nyserda.ny.gov 

For Participating Contractors installing spray foam through EmPower+ or Comfort Home, NYSERDA is requiring training for individuals to be completed no later than October 1, 2025. A list of the required training for Field Employees, Applicators, Crew Leaders, and Auditors can be found on the contractor support site at https://hpwescontractorsupport.com/program-resources/sprayfoamresources/.

Contractors are required to keep documentation of all staff that attended the trainings. Documentation must include the training title, staff names, and dates the training was completed. At NYSERDA’s request, contractors must submit the training documentation within 48 hours of request.

Contractors will be required to submit a signed document that their company meets the new training requirements. This attestation form can be found at https://hpwescontractorsupport.com/program-resources/sprayfoamresources/. Once completed, contractors can submit to  support.residential@nyserda.ny.gov.

For EmPower+ Participating Contractors, Section 5.2 of the Program Manual has been updated with the Spray Foam Training Requirements.

Information on the Spray Foam Training Requirements was provided as part of the November 1, 2024 Contractor Check-in Webinar, which was recorded and can be found at https://hpwescontractorsupport.com/webinars/.

If you have any questions, please contact Contractor Support at 800- 284–9069 or email at support.residential@nyserda.ny.gov. 

Heat Pump Training Series

Below you can find links to all of the individual trainings in this series. Register to attend the series at this link: Registration

Manual J
Watch Recording: Here
Presentation File:  Heat Pump Training: Manual J

Equipment Selection, Manual D & S
Watch Recording: Here
Presentation File:  Heat Pump Training: Equipment Selection, Manual S & D

  • Determine design heating capacity, select equipment
  • Avoiding oversizing
  • When/how to use supplemental systems – guidelines of minimum size

Over-sizing, Over-zoning, Under-sizing with backup heat
Watch Recording: Here
Presentation File: Heat Pump Training: Oversizing, Over-zoning & Resistance

Design and placement, Value Engineering
Friday, December 6th 2024
Presentation File: Coming Soon

Office Hours
Watch Recording: Here
Presentation File: Coming Soon

Exterior Equipment Placement, Snow shields, Condensate lines and more
Watch Recording: Here
Presentation File: Coming Soon

  • Exterior Equipment Placement
  • Snow shields
  • Condensate lines
  • Dehumidification
  • Avoiding mold growth in heads
  • Manufacturer commissioning checklist

Using Manual J in Design – Putting it all together
Watch Recording: Here
Presentation File: Coming Soon

Clean Energy for Homes Conference

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To: Everyone
Regarding Programs: Clean Energy for Homes Conference
Summary: Clean Energy for Homes Conference & Trade Show, February 13-14, 2024, Saratoga Springs.
Contact: https://building-performance.org/events/regional/clean-energy/

Join us for The Clean Energy for Homes Conference & Trade Show, hosted February 13-14, 2024, in Saratoga Springs, New York. This two-day event, offered by the Building Performance Association, provides regional education for those working in the state of New York and in surrounding states.

Earn Continuing Education Units (CEUs) from allied organizations when you attend conference sessions and workshops. Continuing education credits can be accredited through our allied organizations, including BPI (including QCI, HHE, and EA), InterNACHI, NARI, and NATE.

Both days of the conference feature a trade show, giving you a look at ways to expand your business, show off new technology and products, and make new connections. Plus, you’ll meet other attendees who understand the work you do every day.

NYSERDA, the Host Sponsor, is offering a $100 discount for New York State businesses and residents for the first 200 registrations. Use the code NYSTATE100 to apply the discount. You must use the discount code at time of registration to be receive the discount.

Additional discounts are available for both first-time attendees and registrants that are part of or serve disadvantaged communities. Contact resmarket@nyserda.ny.gov for more details.

The number of available discounts are limited. Register today to secure your discounted rate!