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Training

NYSERDA Participating Contractor Heat Pump Training Series II

Program/s: EmPower+, Residential Energy Assessments, Comfort Home
To: Participating Contractors
Summary: NYSERDA Participating Contractor Heat Pump Training Series II
Contact with Questions: [email protected] 

NYSERDA Heat Pump Training Series 
Fridays 8:00 a.m. – 9:00 a.m. ET 
To register for the series, please click here.

DateSeries #TopicPresenter
04/25/25   4Equipment Selection 1.5hrs TRC – JJ Sawicki 
05/09/25 5Design & Placement TRC – Matt/JJ/Brett
05/23/25 6Ancillary/Miscellaneous –  
Exterior Equipment Placement 
Snow shields 
Condensate lines 
Dehumidification 
Avoiding mold growth in heads 
Manufacturer commissioning checklist 
TRC – Chrissy Thisse 
06/13/25 7Putting it all together TRC – Matt Christie

Please reach out to Contractor Support at 1-800-284-9069 with any questions

Comfort Home NYHEP Introduction and Training Session

Program/s: Comfort Home 
To: Participating Contractors 
Summary: Comfort Home NYHEP Introduction and Training Session 
Contact with Questions: Please contact Contractor Support with any questions on how to register for upcoming events.

NYSERDA is hosting a series of Comfort Home training courses for Participating Contractors as the Program is migrating to the NYHEP Portal. Please see the scheduled dates below. Recordings of the training will be available on the Contractor Support website and the Comfort Home SharePoint after the training.

Scheduled Dates:

Tuesday, April 29th at 10AM – 11AM EST (Register here)

Thursday, May 1st at 2PM – 3PM EST (Register here)

Tuesday, May 6th at 10AM – 11AM EST (Register here)

Thursday, May 8th at 2PM – 3PM EST (Register here)

NYSERDA Participating Contractor Heat Pump Training Series II

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program/s: EmPower+, Residential Energy Assessments, Comfort Home
To: Participating Contractors
Summary: NYSERDA Participating Contractor Heat Pump Training Series II
Contact with Questions: [email protected]

NYSERDA Heat Pump Training Series 
Fridays 8:00 a.m. – 9:00 a.m. ET 
To register for the series, please click here.

DateTopicPresenter
04/11/25 Over-sizing, Over-zoning, under-sizing with back up heat (5kw up to 20% of heating load) SWA – Robb Aldrich 
04/25/25   Equipment Selection 1.5 hrsTRC – JJ Sawicki 
05/09/25 Design and placement of the system, Value engineering principles and practices  TRC – Matt/JJ/Brett
05/23/25 Ancillary/Miscellaneous –  
Exterior Equipment Placement 
Snow shields 
Condensate lines 
Dehumidification 
Avoiding mold growth in heads 
Manufacturer commissioning checklist 
TRC – Chrissy Thisse 
06/13/25 Using Manual J in Design- Putting it all together TRC – Matt Christie

Required Spray Foam Trainings – Due October 2025

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program: EmPower+  and Comfort Home
To:EmPower+ and Comfort Home Participating Contractors 
Summary: Required Spray Foam Training-Due October 2025  
Contact with Questions: Contract support at (800) 284 – 9069 or email at [email protected] 

For Participating Contractors installing spray foam through EmPower+ or Comfort Home, NYSERDA is requiring training for individuals to be completed no later than October 1, 2025. A list of the required training for Field Employees, Applicators, Crew Leaders, and Auditors can be found on the contractor support site at https://hpwescontractorsupport.com/program-resources/sprayfoamresources/.

Contractors are required to keep documentation of all staff that attended the trainings. Documentation must include the training title, staff names, and dates the training was completed. At NYSERDA’s request, contractors must submit the training documentation within 48 hours of request.

Contractors will be required to submit a signed document that their company meets the new training requirements. This attestation form can be found at https://hpwescontractorsupport.com/program-resources/sprayfoamresources/. Once completed, contractors can submit to  [email protected].

For EmPower+ Participating Contractors, Section 5.2 of the Program Manual has been updated with the Spray Foam Training Requirements.

Information on the Spray Foam Training Requirements was provided as part of the November 1, 2024 Contractor Check-in Webinar, which was recorded and can be found at https://hpwescontractorsupport.com/webinars/.

If you have any questions, please contact Contractor Support at 800- 284–9069 or email at [email protected]

Heat Pump Training Series

Below you can find links to all of the individual trainings in this series. Register to attend the series at this link: Registration

Manual J
Watch Recording: Here
Presentation File:  Heat Pump Training: Manual J

Equipment Selection, Manual D & S
Watch Recording: Here
Presentation File:  Heat Pump Training: Equipment Selection, Manual S & D

  • Determine design heating capacity, select equipment
  • Avoiding oversizing
  • When/how to use supplemental systems – guidelines of minimum size

Over-sizing, Over-zoning, Under-sizing with backup heat
Watch Recording: Here
Presentation File: Heat Pump Training: Oversizing, Over-zoning & Resistance

Design and placement, Value Engineering
Friday, December 6th 2024
Presentation File: Coming Soon

Office Hours
Watch Recording: Here
Presentation File: Coming Soon

Exterior Equipment Placement, Snow shields, Condensate lines and more
Watch Recording: Here
Presentation File: Coming Soon

  • Exterior Equipment Placement
  • Snow shields
  • Condensate lines
  • Dehumidification
  • Avoiding mold growth in heads
  • Manufacturer commissioning checklist

Using Manual J in Design – Putting it all together
Watch Recording: Here
Presentation File: Coming Soon