Appliance Project Reminders
Programs: EmPower+
To: Participating Contractors
Summary: Appliance Project Reminders
Questions: Please contact Contractor Support at 1-800-284-9069.
For EmPower+ projects where an appliance replacement is recommended, contractors should be measuring the open space where the appliance will be located and not just providing the measurements of the existing appliance.
Also, it is important for the contractor to capture customer email- address, if one is available, and ensure both a primary phone number and secondary phone number for all customers are entered in the portal. These alternative forms of contact are important for Appliance Vendors to ensure the customer will be available for the appliance delivery. If you have any questions, please contact Contractor Support at 1-800-284-9069.