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Program Announcement

Appliance Project Reminders

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Programs: EmPower+
To: Participating Contractors
Summary:  Appliance Project Reminders
Questions: Please contact Contractor Support at 1-800-284-9069.

For EmPower+ projects where an appliance replacement is recommended, contractors should be measuring the open space where the appliance will be located and not just providing the measurements of the existing appliance.

Also, it is important for the contractor to capture customer email- address, if one is available, and ensure both a primary phone number and secondary phone number for all customers are entered in the portal.  These alternative forms of contact are important for Appliance Vendors to ensure the customer will be available for the appliance delivery. If you have any questions, please contact Contractor Support at 1-800-284-9069.

MyEnergy Portal Training Sessions

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Programs: EmPower+ 
To: Participating Contractors, Hubs 
Summary:  MyEnergy Portal Training Sessions 
Questions: Please contact Contractor Support with any registration questions.

 
Four training sessions will be conducted by NYSERDA in late October and early November for Participating Contractors and Regional Clean Energy Hubs on MyEnergy Portal.

This training will equip participants to effectively navigate and utilize MyEnergy, a portal designed to enhance residential customer engagement with home and building energy efficiency and clean energy improvements. The initial rollout of MyEnergy will support New York households by enabling residents to qualify for home energy improvement incentives, apply for incentive programs, including EmPower+ and the new Appliance Upgrade Program, and connect with Installation Contractors, Participating Retailers, and Regional Clean Energy Hubs.

Register for 1 of the following 4 training sessions:

  • Training Session 1: Monday, October 21 from 9:00 to 10:00 a.m. ET Register here
  • Training Session 2: Tuesday, October 22 from 4:00 to 5:00 p.m. ET Register here
  • Training Session 3: Wednesday, November 6 from 9:00 to 10:00 a.m. ET Register here
  • Training Session 4: Thursday, November 7 from 4:00 to 5:00 p.m. ET Register here

Office Hours will be announced in the coming weeks.

If there are any questions, please contact Contractor Support at 1-800-284-9069. 

New Multifamily Contractor Application Training Webinar

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SUBJECT: New Multifamily Contractor Application Training Webinar
Program/s: All
To: Participating Contractors
Summary: Learn about the new Multifamily Residential Energy Pathways Participating Contractor Network.
Contact with Questions: Please contact [email protected]

New York State Energy Research and Development Authority (NYSERDA) invites interested parties to join a webinar to learn about a new multifamily contractor network – the Multifamily Residential Energy Pathways Participating Contractor Network.
 

Multifamily Contractor Application Training
Date: Monday, October 28, 2024
Time: 10:00 – 11:30 a.m. ET

Register: HERE

The new network is expected to be a roster of highly qualified firms and organizations who work directly with developers, building owners, and their representatives to plan and implement energy efficiency and carbon reduction projects in multifamily buildings. Participation in this network will enable contractors to be eligible for several multifamily programs, including the forthcoming multifamily programs to administer the Inflation Reduction Act’s Home Energy Rebates (IRA programs). Energy Assessors, Clean Heat Installers, and Participating Contractor Installers (including, General Contractors, Electricians, and Plumbers) are all new eligible service categories for this network.
The training will provide an overview of the IRA programs, the application process for new participants, and a shortened application process that participants in existing contractor networks may be eligible for.

NYSERDA Program Contractors Heat Pump Training Series

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Program/s: All
To: Participating Contractors
Summary: NYSERDA Program Contractors Heat Pump Training Series
Contact with Questions: [email protected]

REGISTER NOW

NYSERDA is hosting a series of Heat Pump trainings for Participating Contractors. Please see the scheduled dates below. Recordings of the trainings will be available on the contractor support site.

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone.

Please visit contractor support to register for upcoming dates.

DateTopic
11/22/24 Over-sizing, Over-zoning, under-sizing with back up heat (5kw up to 20% of heating load) 
12/13/24 (New Date)Design and placement of the system, Value engineering principles and practices 
12/20/24Office Hours/feedback 
1/10/25 (New Date) 1. Ancillary/Miscellaneous –  
a. Exterior Equipment Placement 
b. Snow shields 
c. Condensate lines 
d. Dehumidification 
e. Avoiding mold growth in heads 
f. Manufacturer commissioning checklist 
1/24/25Using Manual J in Design- Putting it all together 

If there are any questions, please reach out to [email protected].

EmPower+ Program Heat Pump Rules Changes and Updated Test Out Form

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Program/s: EmPower+
To: Participating Contractors, Clean Energy Hubs
Summary: EmPower+ Program Heat Pump Rules Changes and Updated Test Out Form
Questions: Please Contact Contractor Support at 1-800-284-9069

Additional Incentive ending November 1, 2024

On November 1, 2024, the $5,000 additional heat pump incentive will no longer be available. Projects must be submitted to the workflow submission step in NYHEP by October 31, 2024, to be eligible for this incentive. Projects submitted after October 31st will still be eligible for EmPower+ and additional IRA HEAR funding.

Change to the Acknowledgement Form Heat Pump Installation

NYSERDA has made edits to the Acknowledgement Form Heat Pump Installation, found in Section 8 of the Program Manual,  to clarify what utility incentives are not available for EmPower+ projects. Contractors should use this version of the form moving forward.

Heat Pump Commissioning Checklist

If a manufacturer’s commissioning checklist is not available for the equipment being installed, a contractor may use the NYS Clean Heat ASHP Commissioning Checklist when submitting documents to final project submission.

Updated Test Out Form

Updates to the test-out form are now live in NYHEP, which include IRA incentive estimates and utility bill savings estimates

If there are any questions, please contact Contractor Support at 1-800-284-9069.