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Unauthorized Use of NYHEP and NYSERDA Systems

Program/s: EmPower+, Comfort Home
To: All NYHEP and NYSERDA System Users
Summary: Unauthorized Use of NYHEP and NYSERDA Systems
Questions: If there are any questions, please contact Contractor Support 

As a reminder the use of automated software tools designed to access NYSERDA systems, including NYHEP is not permitted.  Unauthorized use or attempted unauthorized use of the system is not allowed and may constitute a crime.  Such use may subject you to appropriate disciplinary action and/or criminal prosecution.  

If there are any questions, please reach out to contractor support to support.residential@nyserda.ny.gov or (800)- 284-9069