REA Enrollments in Assessment Submission Step for 60 Days – New NYHEP Feature
Program/s: Residential Energy Assessment Program
To: REA Contractors
Summary: REA Enrollments in Assessment Submission Step for 60 Days – New NYHEP Feature
Contact with Questions: [email protected]
NYHEP will be configured to automatically cancel a Residential Energy Assessment (REA) enrollment that has been Open in the Assessment Submission step for 60 days on January 31. Upon canceling the enrollment, an email will be sent to the primary Trade Ally contact listed in the Trade Ally Information section of the Applicant Information tab within the Assessment Submission step. All new enrollments created after January 31 will be subject to canceling if the enrollment is open for 60 days in the Assessment Submission step. An announcement will be posted on the NYHEP home page regarding this feature.
If an enrollment needs to be reopened after it gets canceled, please reach out to Contractor Support at [email protected] or 800-284-9069.
In addition to this feature, a clean-up effort of canceling REA enrollments in the Assessment Submission step for more than 60 days will be completed throughout the month of January. If your company has open enrollment(s) older than 60 days in the Assessment Submission step, you will receive an email with a list of the enrollment numbers that will be canceled. Contractors can cancel enrollments on their own using the ‘Cancel’ outcome selection, then clicking ‘Process’ within the Assessment Submission step.