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Tag: Comfort Home

Clarification of How Multi-Unit Buildings Should be Handled for Comfort Home

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Program: Comfort Home
To: All Comfort Home Contractors
Summary: Clarification of how multi-unit buildings should be handled for Comfort Home:  The number of heating systems will determine how many “projects” and how many incentives will be applicable.
Contact with Questions:  1-888-406-4009 or [email protected]

If the whole building is heated with one system, then the whole building is entered into Compass as one project: 

  • One incentive will apply for the whole building. 
  • All areas must be upgraded in order for the building to qualify for Comfort Home incentives. 
  • If package A is proposed, the entire attic must be air-sealed and insulated, even if the attic spans two units.
  • If package B with wall insulation is proposed, all above grade exterior walls must be insulated.

Multi-unit buildings that have separate space heating systems for each unit are eligible for separate Comfort Home incentives for each unit:

  • Each unit should be entered as a separate project in Compass.
  • Each project should use the conditioned floor area associated with that unit.
  • Each project should include details about the HVAC and water heating system associated with that unit. 
  • Each project should use the improved “areas” (insulation, air sealing, windows, etc.) associated with that unit.
  • Each project should use the actual attic area over the unit. 
  • Each project should use the actual basement square footage and rim joist length for the portion under the unit.
  • Each project should use the actual floor square footage for foundation ceiling if insulating the basement ceiling for the unit.
  • A second-floor unit should identify its basement/foundation as “conditioned”.
  • A first-floor unit with a second-floor unit above it should list attic insulation as “>=R38” and the grade as “<10% Voids or Compression”.

Comfort Home Monthly Contractor Webinar

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
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Green Jobs – Green New York Residential FinancingArchive
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Program: Comfort Home
To: Comfort Home Contractors
Summary: Comfort Home Monthly Contractor Webinar
Contact with Questions: [email protected]

The monthly Comfort Home Contractor Webinar is now part of the team-wide Contractor Webinar that takes place on the first Friday of each month. Sign up to attend the April 5th webinar.

Comfort Home Migration to NYHEP

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
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Green Jobs – Green New York Residential FinancingArchive
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Program: Comfort Home
To: Comfort Home Contractors
Summary: Comfort Home Migration to NYHEP
Contact with Questions: [email protected]

In mid-2024, NYSERDA will be migrating Comfort Home from the current Compass workflow platform to the NY Home Energy Portal (NYHEP).  NYHEP is the workflow system used for EmPower+ and REA (the Residential Energy Assessment program).  This change will simplify the contractor experience by having one common platform across all of the NYSERDA small home residential programs.  NYSERDA has started planning for this migration in areas such as training, workflow testing, data migration, and reporting.  Additional information will be shared in the coming months. 

NYHEP Updates

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Programs: EmPower+, Residential Energy Assessments, Comfort Home
To: Contractors
Summary: NYHEP Updates
Contact with Questions: If there are any questions on this, please reach out to contractor support at 1-800-284-9069.

Thank you for your feedback for the NY Home Energy Portal (NYHEP). NYSERDA and our developers are working to make the requested improvements and release enhancements on a monthly cadence.  NYHEP will be updated on March 14, 2024, with the following changes:

  • All users: Ability to choose multiple document types when uploading a file
  • NYSERDA/Implementation users: Enhanced Implementation/Contractor profile features and management tools

Numerous back-end data exchange enhancements to streamline reporting and other bug fixes.

Training Opportunity

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
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Programs: EmPower+, Residential Energy Assessments, Comfort Home
To: Contractors
Summary: BPI Training and Certificates
Contact with Questions: ngrid.com/bpicertified or email [email protected]

NYSERDA and National Grid are offering significantly discounted Building Performance Institute (BPI) training and certifications for qualifying individuals and businesses.

Eligible BPI training and certification pathways offered at a special discounted rate of $150 include:

•            Building Science Principles

•            Building Analyst Technician

•            Building Analyst Professional

•            Multifamily Building Analyst

•            Air Leakage Control Installer

•            Infiltration and Duct Leakage

This special offer is open to individuals who live in:

1) disadvantaged communities and

2) National Grid electric or natural gas utility service territory (Long Island, NYC Metro, or Upstate NY).

Businesses that are Woman-owned, Minority-owned, Indigenous-owned, or Veteran-owned businesses are eligible to have any employees receive training at the discounted rate. Applications can be submitted online .