Program/s: EmPower+, Residential Energy Assessments, Comfort Home To: Participating Contractors Summary: Single Family Residential Transition to Home Modernization Contact with Questions: support.residential@nyserda.ny.gov
NYSERDA is changing the Single-Family Residential team name to Home Modernization. This change is effective immediately; however, NYSERDA will be transitioning away from references to Single Family Residential to Home Modernization over the next few months. Home Modernization encompasses the following programs:
EmPower+
Comfort Home
Residential Energy Assessments
This notice is for informational purposes only, there is no action required by Participating Contractors.
Program/s: EmPower+, Residential Energy Assessments, Comfort Home To: Participating Contractors Summary: NYSERDA Participating Contractor Heat Pump Training Series II Contact with Questions: max.ciovacco@nyserda.ny.gov
NYSERDA Heat Pump Training Series Fridays 8:00 a.m. – 9:00 a.m. ET To register for the series, please click here.
Program/s: EmPower+, Residential Energy Assessments, Comfort Home To: Participating Contractors Summary: Training Videos – Installing a Cold-Climate Air Source Heat Pump Contact with Questions: wfinfo@nyserda.ny.gov
NYSERDA is pleased to announce a new series of videos and a supplementary course created in collaboration with industry experts at Steven Winter Associates (SWA). For new learners or as a refresher, these videos demonstrate the critical steps for a top-quality installation of a cold-climate air source heat pump for good performance and happy customers.
The stand-alone videos and accompanying course take a close look at the installation of an inverter-driven cold-climate air source heat pump in a New York home, with a deeper dive course offered through the SWA Academy, free to New Yorkers. The videos in the series run 2-5 minutes each and can easily be viewed on a desktop or mobile device in the office or in the field and focus on the key installation steps below:
Planning
Installing the Indoor Unit
Installing the Outdoor Unit
Line Set Covers
Condensate
Line Sets
Flare Connections
Pressure Testing
Evacuation
Charging
Electrical
Startup
Odds and Ends
Handoff
There are two ways to watch:
Watch on the Clean Heat Connect Website
Enroll or Login to the SWA Academy
Watch the full video playlist in order or jump between the videos to get directly to the key installation refreshers you need.
Clean Heat Connect offers additional trainings and videos you may find helpful.
Earn CE credits and test your knowledge as you progress through the course. In addition to the 14-part video series there is a 25-minute course introduction.
The course is free to all New York State residents or those employed in the State.
Program/s: Comfort Home To: Participating Contractors Summary: Comfort Home New York Home Energy Portal (NYHEP) Introduction and Training Session Materials Contact with Questions: Please contact Contractor Support with any questions on how to access the Webinar materials.
NYSERDA recently completed a series of Comfort Home training courses for Participating Contractors as the Program migrated to the NYHEP Portal. The webinar recording and slides are now available on the Contractor Support website and the Comfort Home SharePoint.
Program: Comfort Home To: All Comfort Home Participating Contractors Summary: Comfort Home Incentive Updates Effective 6/1/25 Contact with Questions: Keith Bohling at Keith.bohling@nyserda.ny.gov
After careful review of program data, customer activity, and forecasts for the remainder of 2025, NYSERDA will be adjusting the Comfort Home incentives effective June 1, 2025.
The Assessment Fee will increase from $200 to $300 when a blower door test is conducted as part of the assessment. If a blower door test is not completed due to an active fireplace or hazardous materials, the Assessment Fee is $200.
The Package A incentive will increase from $1,600 to $2,500.
The Package C incentive will decrease from $4,000 to $2,000.
The new incentives will apply for assessments and installations submitted for approval on or after June 1, 2025. The 30-day prompt submission policy applies. The customer-signed workscope must match the incentives.
Example:
May 10: Customer signs workscope with $1,600 Package A incentive June 2: Upgrade installed June 10: Installation submitted in NYHEP
This job qualifies for the higher Package A incentive! This installation needs to have a revised work scope customer contract that shows the higher incentive and must be signed by the homeowner and submitted in NYHEP.
After careful review of program activity, current market incentives, and to continue to focus the program’s support on load reduction work, NYSERDA will no longer provide a Comfort Home heat pump incentive effective June 1, 2025. Heat pump projects submitted by 5:00pm EDT on May 31 will be eligible for current incentives. Starting June 1, 2025, Comfort Home heat pump projects will not be available in NYHEP. Heat pump projects submitted by 5pm EDT on May 31 will be reviewed and the incentive paid if all program requirements have been met.
Service or Package
Current Incentive
NEWIncentive (6/1/25)
Assessment
$200
$300 (with blower door tests) $200 (without blower door tests)
Package A: Attic/Rim Joist
$1,600
$2,500
Package B: Walls
$3,000
$3,000
Package C: Windows
$4,000
$2,000
Comfort Home Westchester Incentive*
$1,000
$1,000
Heat Pump Referral Incentive
$1,000 to $2,000
Not Available
* Only applies for Comfort Home projects in Westchester County that don’t qualify for ConEd’s Weather Ready Program