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Tag: Comfort Home

March 2026 Version of the Utility Release Form

Program/s: Comfort Home
To: All Comfort Home Contractors
Summary: March 2026 Version of the Utility Release Form
Contact with Questions: keith.bohling@nyserda.ny.gov

Comfort Home has released the March 2026 version of the Utility Release Form, which updates the designation for account and POD numbers. The change aligns the form with the NYHEP changes made in late 2025 where the same fields are required. Account numbers are always required and POD numbers are also required when the customer’s electric provider is NYSEG, RG&E, or Central Hudson. The new form can be identified with a version date of “3/2026” in the footer at the bottom of page 2.

Contractors should use the new form for customer signatures going forward. Customers who already signed the old form do not need to sign the new form. For signatures already obtained, a new signature on the new form is not required.

Updated Quality Assurance Follow-Up Process

Program/s: Comfort Home
To: All Comfort Home Contractors
Summary: Updated Quality Assurance Follow-Up Process
Contact with Questions: keith.bohling@nyserda.ny.gov

As of March 13, 2026, the Comfort Home Quality Assurance (QA) inspection follow-up processes have transitioned to CLEAResult. To make the process smoother, the Comfort Home SharePoint Contractor Document Libraries will no longer be used. Contractors will continue to receive a copy of the report via email for each completed QA inspection.

To inquire about an inspection result or provide updates for a failed inspection, send an email to support.residential@nyserda.ny.gov with the subject line of ‘Comfort Home QA – [enrollment #]’. When non-conformances have been resolved, attach photos of the resolution to your email.

Updated Program Manual Published

Program/s: Comfort Home
To: All Comfort Home Contractors
Summary: Updated Program Manual Published
Contact with Questions: keith.bohling@nyserda.ny.gov

On March 18, 2026, NYSERDA published an update to the Comfort Home Pilot Program Manual. It is available for download from the Comfort Home Resources page of the Contractor Support Site (https://hpwescontractorsupport.com/program-resources/comfort-home-resources/). 

The March 18, 2026 version includes the following updates:

  • Section 4.1 (Air Sealing) added to clarify requirements
  • Section 4.2 (Envelope/Load Reduction Requirements) updated to add infiltration specifications
  • Section 4.2 updated to explicitly define program requirements If there are multiple foundation types in a home.
  • Section 4.4 (Photo Requirements) added. No new requirements were introduced. This section documents requirements introduced with program announcements
  • Section 5.1.1 (Eligibility) clarified, option for former income-eligible customers to participate in Comfort Home added.

Funding through NYSERDA’s On-the-Job Training Program

Program/s: All NYSERDA Residential Programs
To: Participating Contractors
Summary: Funding through NYSERDA’s On-the-Job Training Program
Contact with Questions:PONOJT@nyserda.ny.gov

NYSERDA’s On-the-Job Training Program (PON 3982) was updated earlier this year and is accepting new applications. Businesses can receive wage subsidies to reduce the financial risk of hiring and training new workers and earn incentives for industry certifications their new hire earns. Funding of up to $11,000 per new hire is available when hiring residents of disadvantaged communities or members of priority populations. Funding of up to $8,500 per new hire is available for hiring other eligible individuals. A summary of revisions outlining changes from the prior version of the On-the-Job Training Program can be found on the solicitation page.

For more information about the On-the-Job Training Program, please visit NYSERDA’s webpage.

Questions about the On-the-Job Program requirements or steps to participate? NYSERDA holds monthly virtual office hours for program participants and those interested in learning more about the program.

Office Hours: Third Thursday of each month, 2:00-3:00 PM ET. Register: https://forms.office.com/g/0vW7FChZtK

Air Infiltration Target

Programs: Comfort Home
To: All Comfort Home Contractors
Summary: Air Infiltration Target
Contact with Questions: Keith Bohling

NYSERDA has made a change to its Comfort Home program to better align with other residential retrofit programs. Beginning March 18, 2026,  Comfort Home will adopt an air infiltration target of 10 Air Changes per Hour at 50 Pascals (ACH50) or lower for 1-4 family homes. 

The target of 10ACH was designed in coordination with the EmPower+ program to help make a home heat pump ready. This target may become a requirement for future heat pump incentives through the Clean Heat program, which is why Comfort Home is now adopting it as an air sealing goal.

At the conclusion of a Comfort Home project, the Participating Contractor must verify the home’s infiltration performance.  If the contractor cannot perform a blower door test, the reason must be documented with uploaded geo-tagged photos and notes entered into NYHEP in the new ACH Target Note field. 

The Comfort Home program operates in alignment with the BPI Technical Standards for Envelope Professional, as indicated in the Comfort Home Program Manual which states  “All measures must be installed per manufacturer instructions, program guidelines, and BPI standards.” BPI standards for air sealing  include:

  • Air sealing measures must be prioritized to reduce the stack effect and inhibit moisture migration into attics or other interstitial spaces.
  • Air seal communication between the attic and living space first. Areas to seal include: by-passes around chimneys, ducts, drop soffits, shower inserts or other large penetrations; interior and exterior wall top-plates; and plumbing and wiring penetrations.
  • Leakage paths identified between attached or tuck-under garages and the living space must always be sealed.
  • Rim joist air sealing follows establishment of a pressure boundary between the attic and living space.

Additionally, air sealing installed through the Comfort Home program should conform with the New York State Technical Reference Manual which describes the minimum compliance efficiency requirements for air sealing as follows:

  • Sealing of interior wall/partitions between conditioned/unconditioned space including: doors, windows, plumbing/electrical/mechanical penetrations, larger gaps around windows/baseboards/etc.

As a reminder, all Comfort Home measure packages are “seal and insulate” packages and as a result must conform to the standards listed above. Package A is primarily intended to be used for homes where attic and rim joist areas present the only opportunity for improvement.  While the program allows for larger projects to be completed incrementally over multiple years, this option should not be used if deferring Package B measures would result in leaving unsealed areas that could be prone to moisture migration and/or pose a health and safety risk (e.g. the tuck-under garage ceilings noted in the BPI standards.)

These standards apply to Comfort Home projects in the following manner:

  1. Using diagnostic tools including blower door measurements, infrared scans, and visual inspection, verify that the areas listed in the standards above are already substantially air tight and do not require further sealing, OR
  2. Install air sealing measures as indicated below:
    1. Package A minimum requirements:
      1. Seal all accessible air leakage paths between the attic and/or roof and the living space to create a continuous pressure boundary aligned with the thermal boundary
      2. Seal air leakage paths between the rim joist and outside aligned with the thermal boundary
    2. Package B minimum requirements include all Package A requirements, and:
      1. When treating floor and wall areas use air sealing techniques and/or insulation installed in a manner to reduce air infiltration/exfiltration between conditioned and unconditioned spaces.

Blower door guided air sealing is preferable to air sealing without a blower door on site. The blower door is a tool that can be used by air sealing crews to identify air leakage locations to be sealed and to track progress toward the 10 ACH50 target. Trainings on how to use the blower door effectively as a real-time air sealing diagnostic tool can be found through the blower door manufacturers and the Building Performance Institute.

If the 10 ACH50 target can’t be reached with completion of these steps, notes about steps completed and source(s) of additional leakage should be entered in the new ACH Target Note field.   Projects that aren’t able to reach 10 ACH50 with reasonable explanation will still receive full package incentives.

This change will take effect for installations submitted in NYHEP on or after March 18, 2026.