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Quality Assurance

Standards and Quality Assurance Policies and Procedures

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To: Contractors
Regarding Programs: EmPower+
Summary: Standards and Quality Assurance Policies and Procedures
Contact: Amy Kasson-Muzio, Amy.Kasson-Muzio@nyserda.ny.gov

Dear Stakeholders,

NYSERDA Standards and Quality Assurance (SQA) Policies and Procedures have been updated and are available on the Contractor support website in the 2023 EmPower+ Program Manual, Section 10.2.

All questions should be sent to inspections@nyserda.ny.gov and a member of the SQA team will respond to you in a timely manner.

We appreciate the hard work and effort put forth by all installers.

Sincerely,

The Standards and Quality Assurance Team

Quality Assurance Contractor Portal (QACP) update

Events, Training Opportunities and ConferencesArchive
EmPower NY & Assisted Home Performance with ENERGY STARArchive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

To: EmPower/AHP Contractors
Regarding Programs: EmPower and AHPwES
Summary: Quality Assurance Contractor Portal (QACP) update
Contact: David Houle, david.houle@nyserda.ny.gov

The Quality Assurance Contractor Portal (QACP) has been updated to include a dashboard that summarizes performance data including Average Score by Quarter, Average Score by Year, Count of Non-conformances by Category (Critical, Major, Minor, Incidental) and Non-conformance Frequency. Clicking on a graph will provide a report that summarizes the information by performance indicator and project.