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Residential Energy Assessments

NYHEP Updates

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Program: EmPower+ and REA
To: EmPower+ and REA Contractors
Summary: NYHEP Updates
Contact with Questions: If you experience any issues reaching the contractor support team by phone, please send an email to [email protected]

NYHEP Version 10.1 was released on February 19, 2025. Below is a summary of the updates:

  1. Expand/Collapse Measure Grid with 0 for measure quantity​
    • all properties will be collapsed by default​
    • the measure will appear ‘greyed out’ but the user can still access it​
  2. Update Drop down list for ‘Project Deferral’ reasons​
    • The drop-down list will contain the following options: Roof Leaks, Mold-Like Substance, Asbestos-Like Substance, Extreme Clutter, Extreme Moisture, Structural Issue, Unsafe to Inspect, Pest Infestation​
  3. EmPower+ Appliance Enrollment Email Notification​
    • Email notification sent to contractors/trade allies when an appliance enrollment is sent back to them for revisions

NYSERDA Participating Contractor Heat Pump Training Series II

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program/s: EmPower+, Residential Energy Assessments, Comfort Home
To: Participating Contractors
Summary: NYSERDA Participating Contractor Heat Pump Training Series II
Contact with Questions: [email protected]

NYSERDA Heat Pump Training Series 
Fridays 8:00 a.m. – 9:00 a.m. ET 
To register for the series, please click here.

DateTopicPresenter
03/14/25 
Manual J – Overview, including inputs & data gathering 
-Take offs 		Matt Christie/TRC+ 
03/28/25 Equipment Selection/ Manual D & S (NEEP tool) 
-Determine design heating capacity, select equipment 
-Avoiding oversizing 
-When/how to use supplemental systems- guidelines of minimum size 		NYSERDA/Max Ciovacco or TRC – Manual D 
04/11/25 Over-sizing, Over-zoning, under-sizing with back up heat (5kw up to 20% of heating load) SWA – Robb Aldrich 
04/25/25   Design and placement of the system, Value engineering principles and practices TRC – Matt Christie 
05/09/25 Office Hours/feedback TRC – JJ Sawicki 
05/23/25 Ancillary/Miscellaneous –  
Exterior Equipment Placement 
Snow shields 
Condensate lines 
Dehumidification 
Avoiding mold growth in heads 
Manufacturer commissioning checklist 		TRC – Chrissy Thisse 
06/13/25 Using Manual J in Design- Putting it all together TRC – TBD

REA Enrollments in Assessment Submission Step for 60 Days – New NYHEP Feature

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program/s: Residential Energy Assessment Program
To: REA Contractors
Summary: REA Enrollments in Assessment Submission Step for 60 Days – New NYHEP Feature
Contact with Questions:  [email protected]

NYHEP will be configured to automatically cancel a Residential Energy Assessment (REA) enrollment that has been Open in the Assessment Submission step for 60 days on January 31.  Upon canceling the enrollment, an email will be sent to the primary Trade Ally contact listed in the Trade Ally Information section of the Applicant Information tab within the Assessment Submission step.  All new enrollments created after January 31 will be subject to canceling if the enrollment is open for 60 days in the Assessment Submission step. An announcement will be posted on the NYHEP home page regarding this feature.

If an enrollment needs to be reopened after it gets canceled, please reach out to Contractor Support at [email protected] or 800-284-9069.

In addition to this feature, a clean-up effort of canceling REA enrollments in the Assessment Submission step for more than 60 days will be completed throughout the month of January.  If your company has open enrollment(s) older than 60 days in the Assessment Submission step, you will receive an email with a list of the enrollment numbers that will be canceled. Contractors can cancel enrollments on their own using the ‘Cancel’ outcome selection, then clicking ‘Process’ within the Assessment Submission step.