Program Announcement

Program/s: EmPower+
To: Participating Contractors
Summary: Switching OTDA 2024 Projects with ASHP/GSHP to IRA
Questions: Please contact Contractor Support at 1-800-284-9069.

If an OTDA eligible project meets ALL the following requirements, a contractor can request the NYHEP enrollment to be switched to an IRA funded project.

• Enrollment Incentives exceed $20,000
• Includes an ASHP/GSHP
• Note requesting $5,000 expended Value Engineered Incentive

Review the current enrollment for IRA eligibility prior to completing work in NYHEP and BEFORE submitting for approval at Workscope Submission*. Follow the path based on IRA eligibility (A or B).

A.Customer Address Eligible for IRA field is Yes

1. Contractor: For each enrollment submit as support ticket and include

• Enrollment ID
• Reason for change “OTDA project exceeding cap, requesting change to IRA”

2. CLEAResult will review request and update NYHEP as needed

• If necessary, roll back to Workscope Submission

3. Contractor: Review enrollment

• Ensure IRA incentives are enabled
• Rework project cost allocation
• Indicate in notes that project is seeking the Value Engineered Incentives
• Add any required documentation per Section 5.10 of the Program Manual
• Resubmit for approval

B. Customer Address Eligible for IRA field is No or is blank or does not exist

1. Contractor: For each enrollment submit as support ticket and include

• Enrollment ID
• Reason for change “OTDA project exceeding cap, requesting change to IRA”

2. CLEAResult will review request and initiate an IRA application confirmation with TRC

• If IRA application confirmed, update NYHEP and roll enrollment back to Workscope Submission
• If a New enrollment was needed, assign to contractor and close previous enrollment

3. Contractor: Review enrollment or complete new one

• Ensure IRA incentives are enabled
• Rework project cost allocation
• Indicate in notes that project is seeking the Value Engineered Incentives
• Add any required documentation per Section 5.10 of the Program Manual
• Resubmit for approval

*If the enrollment is currently in Workscope Review and the OTDA project exceeds $20,000, CLEAResult will automatically send the project back and include the instructions.

Program/s:  All
To:  Participating Contractors
Summary:  Retail Point-of-Sale Program Survey for Single-Family contractors
Contact with Questions:  [email protected].

Tell Us Your Level of Interest! Complete the Retail Point-of-Sale Program Survey.

NYSERDA will be administering a Retail Point-of-Sale program using funds from the Inflation Reduction Act’s (IRA’s) Home Electrification and Appliance Rebate (HEAR) Program, with an anticipated October 2024 launch. We kindly ask our current Single-Family contractors to complete this short survey aimed at gauging interest in participating in the HEAR Retail Point-of-Sale program.
Please Note: Completion of the survey will not automatically enroll contractors in this program.

Program/s:  Comfort Home
To:  All Comfort Home Contractors
Summary:  New Customer Release Form Available
Contact with Questions:   Comfort Home Operations Team at 1-888-406-4009 or [email protected]

Details: A revised Comfort Home customer release form is now available on the Comfort Home contractor SharePoint page and was emailed to all contractors on August 2, 2024.  This form may be used now and must be used effective August 26, 2024.  The new form includes updated release authorization language allowing NYSERDA to share project information with the customer’s utilities and Department of Public Service.  Release forms submitted on or after August 26, 2024, will need to use the new form.

Program/s: Residential Energy Assessment Program
To: All REA Contractors
Summary: Updated REA Customer Attestation Form – August 26, 2024
Contact with Questions: [email protected]

Details:  A revised version of the REA Customer Attestation Form has been posted to the REA Contractor Website.  Enrollments submitted on or after August 26, 2024, will need to use the new attestation form.  The update includes a new release authorization allowing NYSERDA to share project information with the customer’s utilities and Department of Public Service as well as verbiage that participating contractors are independent contractors.

Program/s: EmPower+
To: Participating Contractors
Summary: EmPower+ Project Contract Requirement- Update
Questions: Please contact Contractor Support at 1-800-284-9069.

Effective August 1, 2024, Participating Contractors must generate a project contract for all EmPower+ projects, even if the Program is paying for 100% of the project cost. Contracts must be drafted in accordance with the requirements set forth in the Residential Contractor Participation Agreement in Section 2.4 of the Program Manual. For new work scope submissions, where EmPower+ funding is covering the entire cost of the project, contracts with the customer must contain the following statement: “The contract price is being paid by NYSERDA through the EmPower+ program, for and on behalf of the customer.” A copy of the contract must be included as part of the final project submission paperwork. Section 8.1 of the Program Manual has been added to provide an overview of the project paperwork required for each project type.

If there are any questions, please contact Contractor Support at 1-800-284-9069.