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Program Announcement

Heat Pump Additional Incentive Requirement Change

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Programs: EmPower+
To: Participating Contractors
Summary: Heat Pump Additional Incentive Requirement Change
Questions: Please contact Contractor Support at 1-800-284-9069.

For heat pump projects where the Participating Contractor is looking for the additional incentive, there has been an update to the requirements for existing ducted systems.

In Section 5.10 of the Program Manual under Additional Incentive Project Requirements, the existing language for: 2. Static pressure test for existing ductwork as per ANSIRESNETACCA_310-2020_v7.1.pdf. is being replaced with the following: 2. For existing ducted systems, accurate measurements of the supply/return and any runoffs from those plenums is required. Along with the measurements, we will need proof that the new system will work effectively with the existing ductwork by providing us with ductolator or equivalent measurements based off the CFM of the proposed unit and the size of the existing ductwork. For test out, we will require static pressure testing of the system with the new unit in place.

If there are any questions, please contact Contractor Support at 1-800-284-9069.

NYSERDA Single Family Programs Update

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Program/s: EmPower+, Residential Energy Assessments, Comfort Home

To: Participating Contractors

Summary: Monthly Contractor Update

Contact with Questions: [email protected]

NYSERDA Single Family Programs Update

Friday, July 12, 2024

8:30 a.m. – 10:00 a.m. ET

Webinar number: 2534 916 7188
Event password: Energy1

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone. To register, please click here.

All webinars are recorded and links to the recordings are available on the Contractor Support site.

NYSERDA Residential Market Advisory Group (RMAG) 2024 Priority Setting Survey

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Programs: NYSERDA Residential Market Advisory Group (RMAG)
To: NYSERDA Residential Market Advisory Group (RMAG) Stakeholders
Summary: NYSERDA Residential Market Advisory Group (RMAG) 2024 Priority Setting Survey
Questions: Tamar Nagel

NYSERDA Residential Market Advisory Group (RMAG) 

2024 Priority Setting Survey 

Priorities for the RMAG are developed annually based on feedback from our membership. We invite you to complete a brief survey that will let us know what your areas of highest interest are for residential clean energy technologies in 2024. This should take no more than 10 minutes to complete. 

2024 RMAG PRIORITY SURVEY

Questions or Recommendations? 
Interested in hearing about something specific at an RMAG meeting? Would you like to share your work with the RMAG? Please submit your recommendations for future RMAG programming via the registration link for the Q2 RMAG Virtual Meeting. 

We look forward to seeing you soon. 
 
Sincerely, 
The Residential Market Advisory Group Team 

Call Center Update

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Programs: EmPower+, Residential Energy Assessments, Comfort Home
To: Contractors and Vendors
Summary: Call Center Update
Questions: Dave Friello

Enhancements to the customer/contractor support system (cases and phone calls) will be released the evening of June 26. During this update you may experience delays in reaching the support team by phone, logging into the case system, or creating a case by email.