Comfort Home

Program: EmPower+  and Comfort Home
To: EmPower+ and Comfort Home Participating Contractors 
Summary: Required Spray Foam Training-Due October 2025  
Contact with Questions: Contract support at (800) 284 – 9069 or email at support.residential@nyserda.ny.gov 

For Participating Contractors installing spray foam through EmPower+ or Comfort Home, NYSERDA is requiring training for individuals to be completed no later than October 1, 2025. A list of the required training for Field Employees, Applicators, Crew Leaders, and Auditors can be found on the contractor support site at https://hpwescontractorsupport.com/program-resources/sprayfoamresources/.

Contractors are required to keep documentation of all staff that attended the trainings. Documentation must include the training title, staff names, and dates the training was completed. At NYSERDA’s request, contractors must submit the training documentation within 48 hours of request.

Contractors will be required to submit a signed document that their company meets the new training requirements. This attestation form can be found at https://hpwescontractorsupport.com/program-resources/sprayfoamresources/. Once completed, contractors can submit to  support.residential@nyserda.ny.gov.

For EmPower+ Participating Contractors, Section 5.2 of the Program Manual has been updated with the Spray Foam Training Requirements.

Information on the Spray Foam Training Requirements was provided as part of the November 1, 2024 Contractor Check-in Webinar, which was recorded and can be found at https://hpwescontractorsupport.com/webinars/.

If you have any questions, please contact Contractor Support at 800- 284–9069 or email at support.residential@nyserda.ny.gov.