Skip to content Skip to left sidebar Skip to footer

Reduced Program Staff Hours on September 17th

To: Participating Contractors
Regarding Programs: Comfort Home, EmPower+, REA
Summary: Reduced Program Staff Hours on September 17th
Contact: Contractor Support at (800) 284-9069 or support.residential@nyserda.ny.gov

On September 17th, CLEAResult will have reduced staffing between 12:00 PM and 5:00 PM. This may result in minor delays in processing, and increased hold times on the Contractor Support line. Please continue to contact Contractor Support at (800) 284-9069 for non-urgent matters, and requests will be handled or returned in the order they are received. Participating contractors working in the field that need emergency approvals may contact Peter Hoke via phone at 518-409-5938.