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Tag: Residential Energy Assessments

GJGNY Residential Financing – Interest Rate Changes

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To: Residential Contractors
From: Residential Financing Team
Programs: EmPower+, Comfort Home, Residential Energy Assessment Program
Summary: GJGNY Residential Financing – Interest Rate Changes
Questions: residential.financing@nyserda.ny.gov

Dear Participating Contractors:

NYSERDA will be making the following updates to the GJGNY Financing Program’s interest rates to support the program’s objectives of increasing efficiency, reducing cost, and making GJGNY residential loans more accessible to low-income households and disadvantaged communities.

   1) Change eligibility for the lower rates to only customers that meet the New York State Disadvantaged Community Criteria or reside in a US Census Block Group identified as where 50% or more of the population of the group has a household income of less than or equal to 80% Area Median Income (AMI) (“Designated Areas”). Customers living outside these Designated Areas, and who can provide household income documentation to show their household income is less than or equal to 80% AMI, would also be eligible for the lower rates. Customers not in a Designated Area or unable to show household income of lower or equal to 80% AMI would only be eligible for the higher interest rates. NYSERDA will update the web based geographic eligibility map to reflect this change. We anticipate this update to be completed by November 1, 2024.

   2) Recalibrate interest rates to better reflect market conditions. Interest rates for customers within a Designated Area or with household income of less than or equal to 80% AMI will increase from 3.99% to 4.5%, with the option of a 0.5% discount for Smart Energy Loans (SEL) when using automatic payments (ACH). Similarly, for customers outside of Designated Area or with household income greater than 80% AMI, interest rates will increase from 7.49% to 8.00%, with the option of a 0.5% discount for SEL when using ACH.

   3) Remove the 0.5% interest rate discount for On-Bill Recovery (OBR) loans. OBR loans have several fees associated with filing documents and title searches, which up until now had been paid by the Program. To date, the Program has incurred fee expenses of over $6.7 million. Removing the 0.5% discount will allow GJGNY to offset some of these expenses and fund additional loans.

These changes will come into effect on November 1, 2024, and will apply to all loan applications received on or after this date.

New Rates Effective for Applications Received On or After November 1, 2024
 SEL paid by ACHSEL paid by check & OBR
<=80% AMI and DAC4.00%4.50%
>80% AMI7.50%8.00%

Thank you,

NYSERDA’s Residential Financing Team

NYHEP Updates

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
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Program: EmPower+ and REA
To: EmPower+ and REA Contractors
Summary: NYHEP Updates
Contact with Questions: If you experience any issues reaching the contractor support team by phone, please send an email to support.residential@nyserda.ny.gov

All Users:  

  • Display a warning box with a 10-minute countdown prior to automatically being logged out due to inactivity.   
  • Single sign-on enabled.  Users logged into Salesforce can also log into NYHEP without entering credentials. 
  • Search feature enhancement.  Users may use the search bar to locate a project using Enrollment Number, Reference Number, or Customer Last Name 
  • Project Acceptance Extension. System configuration aligned with extension policy announced in December 2023 
  • “Application Processor” label changed to “Community Hub” 
  • Forgot Your Password” dialog box updated to ask for “user ID”
    • Numerous back-end data exchange enhancements, other bug fixes, and performance improvements 

NYHEP Updates

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program: EmPower+ and REA
To: EmPower+ and REA Contractors
Summary: NYHEP Updates
Contact with Questions: If you experience any issues reaching the contractor support team by phone, please send an email to support.residential@nyserda.ny.gov

The following NYHEP changes will go live April 25. Knowledge Base articles with be updated to reflect these changes.

All Users:  

  • Display a warning box with a 10-minute countdown prior to automatically being logged out due to inactivity.   
  • Single sign-on enabled.  Users logged into Salesforce can also log into NYHEP without entering credentials. 
  • Search feature enhancement.  Users may use the search bar to locate a project using Enrollment Number, Reference Number, or Customer Last Name 
  • Project Acceptance Extension. System configuration aligned with extension policy announced in December 2023 
  • “Application Processor” label changed to “Community Hub” 
  • Forgot Your Password” dialog box updated to ask for “user ID”
    • Numerous back-end data exchange enhancements, other bug fixes, and performance improvements 

NYHEP Updates

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Programs: EmPower+, Residential Energy Assessments, Comfort Home
To: Contractors
Summary: NYHEP Updates
Contact with Questions: If there are any questions on this, please reach out to contractor support at 1-800-284-9069.

Thank you for your feedback for the NY Home Energy Portal (NYHEP). NYSERDA and our developers are working to make the requested improvements and release enhancements on a monthly cadence.  NYHEP will be updated on March 14, 2024, with the following changes:

  • All users: Ability to choose multiple document types when uploading a file
  • NYSERDA/Implementation users: Enhanced Implementation/Contractor profile features and management tools

Numerous back-end data exchange enhancements to streamline reporting and other bug fixes.

Training Opportunity

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Green Jobs – Green New York Residential FinancingArchive
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Programs: EmPower+, Residential Energy Assessments, Comfort Home
To: Contractors
Summary: BPI Training and Certificates
Contact with Questions: ngrid.com/bpicertified or email wfinfo@nyserda.ny.gov

NYSERDA and National Grid are offering significantly discounted Building Performance Institute (BPI) training and certifications for qualifying individuals and businesses.

Eligible BPI training and certification pathways offered at a special discounted rate of $150 include:

•            Building Science Principles

•            Building Analyst Technician

•            Building Analyst Professional

•            Multifamily Building Analyst

•            Air Leakage Control Installer

•            Infiltration and Duct Leakage

This special offer is open to individuals who live in:

1) disadvantaged communities and

2) National Grid electric or natural gas utility service territory (Long Island, NYC Metro, or Upstate NY).

Businesses that are Woman-owned, Minority-owned, Indigenous-owned, or Veteran-owned businesses are eligible to have any employees receive training at the discounted rate. Applications can be submitted online .