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Tag: EmPower+

OTDA HERR Benefits Increased

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To: EmPower+ Participating Contractors, Clean Energy Hubs
Regarding Programs: EmPower+ (Low-Income Eligible Households)
Summary: OTDA HERR benefit increased to $4,000 for repair and $8,000 for heating system replacement
Contact: Contact your Account Manager

Effective October 2, 2023, the Office of Temporary and Disability Assistance (OTDA) has increased the benefit available through the Heating Equipment Repair or Replacement (HERR) Benefit to $4,000 for a repair and $8,000 for a replacement.  The HERR Benefit provides incentives for eligible low-income homeowners to repair or replace failed direct heating equipment. In addition, the maximum resource limit for HERR was increased to $10,000.

Low-Income households looking to participate in HERR, can call a Local District Contact. If it is determined the low-income household is not eligible for the HERR Benefit or if the HERR Benefit will not cover the entire cost of the system, the household may be eligible for incentives through EmPower+. Please refer to the No Heat Guidelines Section 5.9 of the Program Manual for additional information. 

If there are any questions, please contact your Account Manager.

NYSERDA Single Family Programs Update

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To: Contractors
Regarding Programs: EmPower+
Summary: December Monthly Contractor Check-in – Cancelled
Contact: [email protected]

NYSERDA Single Family Programs Update

Friday,  December 1, 2023

8:30 a.m. – 9:30 a.m. ET

Webinar number 2537 808 2933

Event password: Energy1

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone. To register, please click here.

All webinars are recorded and links to the recordings are available on the Contractor Support site.

Identifying Available Employment Opportunities for Asylum Seekers

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To: Participating EmPower+, REA and Comfort Home contractors
Regarding Programs: Workforce Development & Training
Summary: Contractor Recruitment
Contact: [email protected] 

Workforce Development & Training

Identifying Available Employment

Opportunities for Asylum Seekers

New York State Energy Research and Development Authority

Governor Hochul recently announced a program that will greatly expand the State’s ability to help asylum seekers quickly gain lawful employment with buisnesses looking to hire. New York State Department of Labor (DOL) career experts are working with individuals to asses skills, work history, education, career interests and more so they can begin working immediately after obtaining federal work authorization. Meanwhile, businesses can access a new portal to inform the State they would welcome newly-authorized individuals into their workforce.

For additional information or if you have any questions, please
contact [email protected].

Sincerely,
NYSERDA’s Workforce Development and Training Team

EmPower+ Customer Acceptance Extension

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To: EmPower+ Contractors
Regarding Programs: EmPower+
Summary: EmPower+ Customer Acceptance Extension
Contact: Please reach out to your Account Manager

The Empower+ program is announcing an extension of the time contractors have to accept customers in the NYHEP portal from 5 business days and one 5 business day extension to 15 calendar days with one 5 calendar day extension. The program encourages contractors to accept customers as soon as possible so they have the best program experience. This extension will remain in effect until current portal stability issues have been thoroughly resolved. If there are any questions, please contact your Account Manager. 

Addressing Common Proforma Issues/Errors

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To: Participating EmPower+, REA and Comfort Home contractors 
Regarding Programs: GJGNY Web Proformas 
Summary: Addressing Common Proforma Issues/Errors 
Contact: [email protected] 

Hello, 

It’s been nearly one year using GJGNY Web ProForma. After reviewing many submitted Web ProFormas, there are several common issues/errors that occur: 

  • Incorrect customer loan application date. The customer’s actual loan application date must be entered.  The application date can be found in Slipstream’s VelocityGo system or by looking at the application number (230907-XXXX).  Entering incorrect application dates can impact the Web ProForma results. 
  • Using incorrect energy assessment tools for EmPower+ and Market Rate. All EmPower+ and Market Rate loans with application dates of 7/28/2023 or later should be using the new Invoice ProForma Report (downloaded from the New York Home Energy Portal) to build out the savings within and be attached to the ProForma.  EmPCalcs and the Res assessment tool are no longer accepted. 
  • Using correct energy assessment tools for Comfort Home and NYS Clean Heat.  The Resources for Participating Contractors page tells you what savings tool needs to be used for a loan based on its project type.  The correct energy assessment tool must be used based on the project type (i.e. if the loan is for a Comfort Home project it must have a Comfort Home Energy Savings Calculator completed for it and attached to the Web ProForma). 
  • Not including measures in Project Measures section.  All measures listed on the Invoice ProForma Report, except direct installs for EmPower+, must be included in the Web ProForma inputs regardless of whether they are part of the GJGNY loan or being paid by another funding source (i.e. incentives/rebates).   
  • Not entering total measure/project costs.  Total or gross measure/project costs (before incentives are factored in) need to be entered when completing the Project Measures section.  
  • Matching dollar and energy savings values. The dollar and energy savings values that are entered into the Web ProForma need to match exactly what is shown for the loan in its attached savings file – including entering negative values for MWh savings (if applicable).  Do not round values when entering them into the Web ProForma.  For ASHP/GSHP/Comfort Home projects, make sure that they are coming from the tab in the savings file labeled “Web ProForma Inputs.” 

Web ProFormas with missing or incorrect data entered will not be accepted and may result in the delay of issuing loan documents to your customers or release of loan funds. 

We appreciate your continued support of the GJGNY Financing Program and working with us through this past year as we try to improve the experience of accessing GJGNY Financing for your customers.  If you have any questions, please email [email protected]. 

Thank you, 

The Residential Financing Team