Program/s: Comfort Home To: Participating Contractors Summary: Comfort Home New York Home Energy Portal (NYHEP) Introduction and Training Session Materials Contact with Questions: Please contact Contractor Support with any questions on how to access the Webinar materials.
NYSERDA recently completed a series of Comfort Home training courses for Participating Contractors as the Program migrated to the NYHEP Portal. The webinar recording and slides are now available on the Contractor Support website and the Comfort Home SharePoint.
Program: Comfort Home To: All Comfort Home Participating Contractors Summary: Comfort Home Incentive Updates Effective 6/1/25 Contact with Questions: Keith Bohling at Keith.bohling@nyserda.ny.gov
After careful review of program data, customer activity, and forecasts for the remainder of 2025, NYSERDA will be adjusting the Comfort Home incentives effective June 1, 2025.
The Assessment Fee will increase from $200 to $300 when a blower door test is conducted as part of the assessment. If a blower door test is not completed due to an active fireplace or hazardous materials, the Assessment Fee is $200.
The Package A incentive will increase from $1,600 to $2,500.
The Package C incentive will decrease from $4,000 to $2,000.
The new incentives will apply for assessments and installations submitted for approval on or after June 1, 2025. The 30-day prompt submission policy applies. The customer-signed workscope must match the incentives.
Example:
May 10: Customer signs workscope with $1,600 Package A incentive June 2: Upgrade installed June 10: Installation submitted in NYHEP
This job qualifies for the higher Package A incentive! This installation needs to have a revised work scope customer contract that shows the higher incentive and must be signed by the homeowner and submitted in NYHEP.
After careful review of program activity, current market incentives, and to continue to focus the program’s support on load reduction work, NYSERDA will no longer provide a Comfort Home heat pump incentive effective June 1, 2025. Heat pump projects submitted by 5:00pm EDT on May 31 will be eligible for current incentives. Starting June 1, 2025, Comfort Home heat pump projects will not be available in NYHEP. Heat pump projects submitted by 5pm EDT on May 31 will be reviewed and the incentive paid if all program requirements have been met.
Service or Package
Current Incentive
NEWIncentive (6/1/25)
Assessment
$200
$300 (with blower door tests) $200 (without blower door tests)
Package A: Attic/Rim Joist
$1,600
$2,500
Package B: Walls
$3,000
$3,000
Package C: Windows
$4,000
$2,000
Comfort Home Westchester Incentive*
$1,000
$1,000
Heat Pump Referral Incentive
$1,000 to $2,000
Not Available
* Only applies for Comfort Home projects in Westchester County that don’t qualify for ConEd’s Weather Ready Program
Program/s: EmPower+, Residential Energy Assessments, Comfort Home To: Participating Contractors Summary: NYSERDA Participating Contractor Heat Pump Training Series II Contact with Questions: max.ciovacco@nyserda.ny.gov
NYSERDA Heat Pump Training Series Fridays 8:00 a.m. – 9:00 a.m. ET To register for the series, please click here.
Program/s: Comfort Home To: Participating Contractors Summary: Comfort Home NYHEP Introduction and Training Session Contact with Questions: Please contact Contractor Support with any questions on how to register for upcoming events.
NYSERDA is hosting a series of Comfort Home training courses for Participating Contractors as the Program is migrating to the NYHEP Portal. Please see the scheduled dates below. Recordings of the training will be available on the Contractor Support website and the Comfort Home SharePoint after the training.
Scheduled Dates:
Tuesday, April 29th at 10AM – 11AM EST (Register here)
Thursday, May 1st at 2PM – 3PM EST (Register here)
Tuesday, May 6th at 10AM – 11AM EST (Register here)
Thursday, May 8th at 2PM – 3PM EST (Register here)
Program/s: EmPower+, Residential Energy Assessments, Comfort Home To: Participating Contractors Summary: NYSERDA Participating Contractor Heat Pump Training Series II Contact with Questions: max.ciovacco@nyserda.ny.gov
NYSERDA Heat Pump Training Series Fridays 8:00 a.m. – 9:00 a.m. ET To register for the series, please click here.
Date
Topic
Presenter
04/11/25
Over-sizing, Over-zoning, under-sizing with back up heat (5kw up to 20% of heating load)
SWA – Robb Aldrich
04/25/25
Equipment Selection 1.5 hrs
TRC – JJ Sawicki
05/09/25
Design and placement of the system, Value engineering principles and practices