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Tag: Announcement

New York Home Energy Portal (NYHEP) Processing Times

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To: EmPower+ Participating Contractors
Regarding Programs: EmPower+
Summary: New York Home Energy Portal (NYHEP) Processing Times 8:00 PM 11/22- 11/26
Contact: Contact your Account Manager

As part of the continuing efforts to migrate historic documents/projects to the New York Home Energy Portal (NYHEP), NYSERDA will be taking advantage of the long Thanksgiving break.  Starting Wednesday, November 22 at 8:00 pm and continuing through Sunday, November 26, NYSERDA is planning a large file transfer.  During this time, the system may perform slower than usual.  We appreciate your continued support and understanding as the system is built out.   

If you have any questions, please contact your Account Manager.  

Updated Income Limits

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
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To: EmPower+ Participating Contractors, Regional Clean Energy Hubs
Regarding Programs: EmPower+
Summary: Updated Income Limits for EmPower+
Contact: Contact your Account Manager

The income limits for EmPower+ have been updated and are effective as of November 1, 2023. These income limits are based on 2023-2024 State Median Income numbers provided by the Home Energy Assistance Program (HEAP) and 2023 Area Median Income numbers provided by The Department of Housing and Urban Development (HUD). The updated guidelines can be found in Section 3.4 of the Program Manual and on the EmPower+ webpage.

All websites and program materials have been updated to reflect these changes.  If you have any questions about these changes, please contact your Account Manager.

OTDA HERR Benefits Increased

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To: EmPower+ Participating Contractors, Clean Energy Hubs
Regarding Programs: EmPower+ (Low-Income Eligible Households)
Summary: OTDA HERR benefit increased to $4,000 for repair and $8,000 for heating system replacement
Contact: Contact your Account Manager

Effective October 2, 2023, the Office of Temporary and Disability Assistance (OTDA) has increased the benefit available through the Heating Equipment Repair or Replacement (HERR) Benefit to $4,000 for a repair and $8,000 for a replacement.  The HERR Benefit provides incentives for eligible low-income homeowners to repair or replace failed direct heating equipment. In addition, the maximum resource limit for HERR was increased to $10,000.

Low-Income households looking to participate in HERR, can call a Local District Contact. If it is determined the low-income household is not eligible for the HERR Benefit or if the HERR Benefit will not cover the entire cost of the system, the household may be eligible for incentives through EmPower+. Please refer to the No Heat Guidelines Section 5.9 of the Program Manual for additional information. 

If there are any questions, please contact your Account Manager.

Identifying Available Employment Opportunities for Asylum Seekers

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To: Participating EmPower+, REA and Comfort Home contractors
Regarding Programs: Workforce Development & Training
Summary: Contractor Recruitment
Contact: Wfinfo@nyserda.ny.gov 

Workforce Development & Training

Identifying Available Employment

Opportunities for Asylum Seekers

New York State Energy Research and Development Authority

Governor Hochul recently announced a program that will greatly expand the State’s ability to help asylum seekers quickly gain lawful employment with buisnesses looking to hire. New York State Department of Labor (DOL) career experts are working with individuals to asses skills, work history, education, career interests and more so they can begin working immediately after obtaining federal work authorization. Meanwhile, businesses can access a new portal to inform the State they would welcome newly-authorized individuals into their workforce.

For additional information or if you have any questions, please
contact Wfinfo@nyserda.ny.gov.

Sincerely,
NYSERDA’s Workforce Development and Training Team

Automated Emails

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To: Participating Comfort Home Contractors
Regarding Programs: Comfort Home Pilot Program
Summary: Automated Emails
Contact: comforthome@nyserda.ny.gov

Comfort Home Team has implemented automated approval emails for all Assessments, Load Reduction and HVAC Installations.! This process will help streamline review times, getting approvals back to you in a timely and efficient manner. The automated email will only be sent to one person at your company. If you wish to change the point of contact, please email resmarket@nyserda.ny.gov and let us know the name and email address of the contact you wish to receive all project approval emails for your company. If you normally have multiple people that receive notifications on approval in Compass we encourage you to set up an email distribution rule in your email account. 

Key things to note about this change to automated emails are:  

  • This is only for approvals – if projects are rejected or unsubmitted you will receive the normally formatted email from the Comfort Home Mailbox.  
  • You will receive one email per project approval. 
  • The emails will no longer have the eligibility in the body of the email but instead have a link that will take you back to the project page in Compass where you can view the eligibility statement in the Notes section.  
  • The Sender name will be Comfort Home and the email address is systemmessages@psdconsulting.net.  NOTE: If you have questions do NOT respond to the approval email, it will not be received by anyone. If you have questions regarding the approval, please reach out to the comforthome@nyserda.ny.gov mailbox directly.