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Tag: Announcement

Geographically Eligible Territories

To: EmPower, AHP Contractors, HUBS
Regarding Programs: EmPower New York
Summary: Geographically Eligible Territories
Contact: If you have any questions, please reach out to your account manager or contact us at hpwes@nyserda.ny.gov.

In response to questions from stakeholders and participating contractors, NYSERDA is providing clarification on EmPower New York’s Geographically Eligible Territories:

  • Geographic Eligibility can only be used for determining income eligibility for single-family residences.
  • Two- to Four-unit buildings and Multifamily properties with five or more units are not eligible to be income qualified as geographically eligible and will need to provide alternate income documentation to determine program eligibility.

The following language has been added to Section 5.15a of the Program Manual.

Geographically Eligible Territories

As part of the Combined Residential Application, NYSERDA developed an income-eligibility tool to allow for low-income single-family households to qualify for Program incentives based on their location in geographically eligible territories where census data reports that 50% or more of the population of the Census Block Group have a household income that is below 250% of the federal poverty level.

If an applicant’s address is located within a geographically eligible territory, and is a single-family residence, they will be deemed eligible for EmPower and will not have to provide documentation of household income. An eligible single-family household can be owner occupied or occupied by a renter. Two- to Four-unit buildings and Multifamily properties with five or more units are not eligible to be income qualified as geographically eligible and will need to provide alternate income documentation to determine program eligibility.

An interactive map can be referenced on the EmPower Geo-eligibility Tool webpage, and shows the geographically eligible territories in blue. Enter an address in the search address box to determine if it is in a geographically eligible territory.

If you have any questions, please reach out to your account manager or contact us at hpwes@nyserda.ny.gov.

Holiday Hours

To: Contractors and Stakeholders
Regarding Programs: EmPower New York & Assisted Home Performance
Summary: Holiday Hours
Contact: See Announcement

NYSERDA wishes you and your family a happy and safe holiday season and a Happy New Year! Please see below for EmPower and AHP program staff and implementation staff hours for the final week of December.

CLEAResult

  • Closed Friday December 23 and Monday December 26.
  • Closed Monday January 2.

NYSERDA

  • Closed Monday December 26, limited staff the week of December 26.
  • Closed Monday January 2.

Participating contractors working in the field in need of an emergency approval may contact Lea Campbell at (518) 207-4510, on Friday, 12/23, John Carrigan at (518) 309-0568 on Monday, 12/26, and Michael Downing (401) 330-8749, on Monday, 1/2. The Tech Services team also includes information in their autoreply and voicemails directing contractors on who to go to if they have an emergency or to reach out to contractor support for non-emergency matters and someone will get back to them after the holidays. If there is an emergency that requires assistance from Shared Services, please contact Lindsay Huba-Zhang at (518) 598-3573, otherwise non-emergency matters will be responded to after the holiday. Incentive invoices will processed as normal both weeks and payment should not be impacted by the holiday.

Staff Hours for Thanksgiving

To: Contractors
Regarding Programs: EmPower New York & Assisted Home Performance
Summary: Staff Hours for Thanksgiving

NYSERDA wishes you and your family a happy and safe Thanksgiving. Please see below for EmPower and AHP program staff and implementation staff hours for the Thanksgiving Holiday.

NYSERDA: Closed Thursday, limited staffing Friday

CLEAResult: Closed Thursday and Friday

Participating contractors working in the field in need of an emergency approval may contact Johanna Sorensen – 518-207-4535 on Thursday, 11/24 and Brendon Fox – 518-207-4512 on Friday, 11/25. The Tech Services team also includes information in their autoreply and voicemails directing contractors on who to go to if they have an emergency or to reach out to contractor support for non-emergency matters and someone will get back to them after the holiday. If there is an emergency that requires assistance from Shared Services, please contact Lindsay Huba-Zhang at 518-598-3573, otherwise non-emergency matters will be responded to after the holiday. With the holiday, there will only be one AHP/EmPower incentive invoice processed during the week of 11/21. Incentive invoicing processing will return to twice per week beginning the week of 11/28.

2022 New York TRM Stakeholder Webinar

To: Contractors & Stakeholders
Regarding Programs: EmPower New York & Assisted Home Performance
Summary: 2022 New York TRM Stakeholder Webinar
Contact:erighter@trccompanies.com

2022 New York TRM Stakeholder Webinar

Tuesday, December 13, 2022

10:00 – 12:00 pm

Learn more about the New York Technical Resource Manual (TRM) by attending the TRM Management Committee’s stakeholder webinar series. The primary purpose of the TRM is to provide a standardized, accurate, fair, and transparent approach for estimating gross savings; these savings calculations serve as the basis for energy measure incentives throughout the state. The webinar will seek to engage stakeholders including (but not limited to) vendors, manufacturers, trade groups, and other market participants. Please see below for a preliminary agenda and registration details below:

  • TRM Overview and Management Plan
  • The Management Committe
  • How to Submit Measures
  • 2022 TRM Updates
  • Emerging Technology and Future TRM Updates
  • Q&A

You can submit any questions or feedback in advance to ensure they are addressed during the session. Please send your inquiries to erighter@trccompanies.com by December 2 at 5pm.

After registering, you will receive a confirmation email containing information about joining the webinar.

Invoice Processing Monday November 14th 

To: EmPower and AHP Contractors
Regarding Programs: EmPower New York and Assisted Home Performance with ENERGY STAR®
Summary: Invoice Processing Monday November 14th 

NYSERDA’s offices will be closed on Friday, November 11, in observance of Veteran’s day. The contractor incentive invoice typically processed on Friday will now be processed on Monday, November 14.