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NYHEP Release 3.0

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
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To: NYHEP Users
Regarding Programs: EmPower+
Summary: NYHEP Release 3.0
Contact: For Questions – contact support.residential@nyserda.ny.gov

The New York Home Energy Portal (NYHEP) version 3.0 will be released February 8, 2024. If you have any questions, please contact support.residential@nyserda.ny.gov

What’s new

  • Changes to Residential Energy Assessment New Customer Page
  • Enrollment Profile – Step’s Total # of Days Value
  • Upstate vs. Downstate Pricing Schedule based on contractor office zip code

What’s fixed

  • Duplicate workflow steps no longer appearing
  • Enrollment incentives in the Enrollment summary and the Enrollment Profile – Measures Page match
  • “Update Customer” button on the Application Step Type no longer produces error code if there is no mailing address on the customer profile
  • Updated wording from EECP to NYHEP on the Two-Step verification (MFA) email
  • Email notifications sent to primary trade ally employee on Application step type when Installation step type does not exist on the enrollment AND a program correspondence is triggered
  • Workflow step outcome ‘Work Complete’ will no longer require a reason code