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To: Participating AHP and EmPower Contractors
Regarding Programs: AHP and EmPower New York
Summary: NYSERDA will be reinstating the 120-day completion goal.
Contact: support.residential@nyserda.ny.gov; Questions can also be address with your account manager

In March of 2020, in response to COVID-19 and the statewide work pause, NYSERDA suspended Program project deadlines. Following the return to work, contractors still faced scheduling conflicts and supply chain issues, so NYSERDA kept the completion deadline suspension in place. NYSERDA is looking to gradually reinstate project completion deadlines to ensure projects are closed out in a timely manner. Related to this, CLEAResult has been reaching out contractors to have them prioritize their work in progress projects and close out any old projects that won’t be moving forward.

Starting January 1, 2023, the Program will reinstate the 120-day project completion goal. Please review the following dates for Project completion submission:

• Projects started before January 1, 2022, will need to be completed by January 1, 2023.
• Projects started before January 1, 2023, will need to be completed by May 1, 2023.
• Projects started after January 1, 2023, should be completed within the 120-day period used in the past.

We understand that there may be instances where a project cannot be completed within the timeframes referenced above. Contractors should document in the project notes in Uplight if that is the case.

For any questions, please reach out to your account manager or support.residential@nyserda.ny.gov.

To: EmPower/AHP Contractors, REA Auditors, Stakeholders
Regarding Programs: EmPower New York & Assisted Home Performance and Residential Energy Audit Program
Summary: NYSERDA Implementing a New Energy Platform Called RMES
Contact: Questions can be addressed with your account manager or submitted through support.residential@nyserda.ny.gov

NYSERDA is excited to implement a new platform called the Residential Market Engagement Platform (RMES). This online platform will replace the EmPCalc and the contractor portal (Uplight) used by the EmPower New York, Assisted Home Performance with ENERGY STAR®, and Residential Energy Assessment Programs. RMES will be launching in March of 2023. Starting now, monthly updates will be posted in Program Announcements and will occur in the Monthly Stakeholder Webinars.

Your role:  

As a user of the platform, you will get to know the tool, attend training, and use the new platform upon release in March.   

There are many benefits to this new system. Let’s look at three: 

• This is an online, integrated platform replacing the use of spreadsheets.  
• Real-time program and measures management providing up-to-date information. 
• Ability to upload additional paperwork as needed.

What stays the same?

If you are a contractor entering an application on your customer’s behalf, you will continue to use the NYSERDA Partner Portal.

What is new?   

Contractors, CLEAResult, and NYSERDA will use the RMES platform for many tasks, including contractor assignments, project acceptance, work scope submissions, screenings, approvals, reviews, final project submissions, funding allocations, invoice reporting, and real-time program and measure updates.  

Next steps:  

Attend the October 7 webinar to learn more about RMES, your role, and how we collaborate to make this a success! Register in advance for the webinar access. 

If you have questions, reach out to your account manager or email support.residential@nyserda.ny.gov.

To: Participating Contractors
Regarding Programs: AHP and EmPower New York
Summary: OTDA Funding and HEAP Award Letters
Contact:support.residential@nyserda.ny.gov or reach out to your account manager

As you know, the EmPower New York (EmPower) program administers funds that are made available through the Home Energy Assistance Program (HEAP) to provide energy efficiency and weatherization services for HEAP recipients. To qualify for these funds, clients must demonstrate that they have received a HEAP benefit during the HEAP program year. Currently, HEAP award letters may be used to determine categorical income eligibility for Tier 1(of EmPower). NYSERDA expects that the 2022-2023 HEAP program year to begin on November 1, 2022, at which point clients will be able to apply for a HEAP benefit through their Local Department of Social Service or online through mybenefits.ny.gov. Details on funding available specifically for HEAP clients will be provided by NYSERDA in the near future. Please note that while HEAP funding can only be applied to HEAP recipients, all income-eligible residents are able to qualify for services under EmPower. If you are working with a client that has not received HEAP but may qualify for no-cost services, please have them apply for EmPower.

For any questions, please reach out to your account manager or support.residential@nyserda.ny.gov.

To: Contractors
Regarding Programs: EmPower New York & Assisted Home Performance
Summary: Monthly Contractor Check-in
Contact: hpwes@nyserda.ny.gov

NYSERDA Single Family Programs Update

Friday, November 4, 2022

8:30 a.m. – 9:30 a.m. ET

Event number: 2593 334 4931

Event password: Energy1

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone. To register, click the link below:

November 4 NYSERDA Single Family Program Update Webinar

All webinars are recorded and links to the recordings are available on the Contractor Support site.

To: EmPower/AHP Contractors, Stakeholders, & CR
Regarding Programs: EmPower New York & Assisted Home Performance with ENERGY STAR
Summary: NYSERDA Single Family Programs Update
Contact: Support.residential@nyserda.ny.gov

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone.

All webinars are recorded and links to the recordings are available on the Contractor Support site.