Programs: EmPower+ To: EmPower+ Contractors Summary: New Call System is live Contact with Questions: If you experience any issues reaching the contractor support team by phone (1-800-284-9069), please send an email to support.residential@nyserda.ny.gov
The EmPower+ program has implemented a new call handling system as of April 17, 2024. If you experience any issues reaching the contractor support team by phone, please send an email to support.residential@nyserda.ny.gov.
Programs: EmPower+ To: Contractors Summary: Webinar: Overview on the upcoming Inflation Reduction Act (IRA) offering
Join the Single Family Residential Team on the May 3, 2024, Contractor Webinar, where Program will be providing an overview on the upcoming Inflation Reduction Act (IRA) offering. It is expected that the funding through the IRA Home Electrification and Appliance Rebates (HEAR) Program will be available in late May; however, these dates are tentative.
During the webinar, Program will be covering the following topics:
General IRA overview/estimated funding
Eligibility updates
Program process changes
Cost effectiveness criteria
There are important EmPower+ Program changes related to IRA funding so it is essential to attend the webinar to hear about these Program updates and the IRA changes. During May, NYSERDA will be updating Program Materials, webpages, marketing materials and the NY Home Energy Portal (NYHEP) in preparation of the IRA funding. NYHEP training, office hours, and other important deadlines will be announced soon. We look forward to seeing you on May 3. For additional information please visit NYSERDA’s IRA website.
Programs: EmPower+ To: EmPower+ Contractors Summary: New Call System will be implemented April 17th, 2024 Contact with Questions:If you experience any issues reaching the contractor support team by phone, please send an email to support.residential@nyserda.ny.gov
The EmPower+ program will be implementing a new call handling system on the evening of April 17th, 2024. During this time, you may experience delays reaching the support team. If you do experience any issues reaching the contractor support team by phone, please send an email to support.residential@nyserda.ny.gov.
Program: EmPower+ To: Participating Contractors Summary: May 15, 2024 -Updated project deadline for geo-eligibility projects to be completed by. Contact with Questions: Please reach out to contractor support at 1-800-284-9069
As a reminder, May 15, 2024, is the new deadline for any EmPower+ project where the household was determined eligible by geo-eligibility to be completed and closed out by. A 30-day extension has been added to the originally announced date of April 15, 2024. Projects that are not completed by May 15, 2024, will need to be closed by CLEAResult. When the customer reapplies, a new enrollment will be created for them. Contractors can enter the information from the previous enrollment into the new enrollment. If there are any questions, please reach out to contractor support at 1-800-284-9069.
Program: Comfort Home To: Comfort Home Contractors Summary: Comfort Home Monthly Contractor Webinar Contact with Questions:Comforthome@nyserda.ny.gov
The monthly Comfort Home Contractor Webinar is now part of the team-wide Contractor Webinar that takes place on the first Friday of each month. Sign up to attend the April 5th webinar.