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Service Territory Update

Program/s: EmPower+
To: EmPower+ Contractors
Summary: Service Territory Update
Questions: If there are any questions, please contact Contractor Support

Since April 2025, contractors have been limited to serving the North Country, Capital, Hudson Valley, and New York City Regions. Effective immediately, the territory restrictions for new and existing contractors are being lifted. Contractors can now request to add any territory, but they will be required to provide a business plan illustrating how they plan to serve the requested territory.

If there are any questions, please reach out to support.residential@nyserda.ny.gov or call (800)-284-9069.