NYHEP Updates
To: Contractors
Regarding Programs: Comfort Home
Summary: NYHEP Updates
Contact: Please reach out to Contractor Support at 1-800-284-9069 with any questions
- The document upload slot for the project contract has been added to the Assessment Started workflow step. It’s an optional upload, however if the contract is uploaded to this document slot, it will remain with the enrollment including the Installation Started workflow step.

- NYHEP has been updated to allow any incentive amount up to $3,000 to appear on Package B. If there’s only $1,000 of Package A work and $4,000 of Package B work, then $1,000 incentive would be on Package A and $2,000 incentive on Package B. The Package A price doesn’t need to be adjusted to take full advantage of the full $3,000 when doing Package A and B work.