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Heat Pump Water Heater/Natural Gas Clarification

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Program: EmPower+
To: EmPower+ Participating Contractors
Summary: Heat Pump Water Heater/Natural Gas Clarification
Contact with Questions: Contract support at (800) 284 – 9069 or email at [email protected]

Below is a clarification on the replacement of natural gas-fired domestic hot water heaters with Heat Pump Water Heaters. In the EmPower+ Program Manual, it was indicated that natural gas to Heat Pump Water Heaters was not eligible for Program incentives; however, this is an allowed measure through EmPower+.

If you have an open project that you wish to add a Heat Pump Water Heater to, please submit an email to [email protected] with the enrollment number and water heater details so the project can be rolled back to work scope submission.

Section 5.15 of the Program Manual has been updated to reflect this clarification.

If you have any questions, please contact Contractor Support at 800- 284–9069 or email at [email protected].