Quarterly Certification Audit – Find-A-Contractor Site
Program/s: EmPower+
To: EmPower+ Participating Contractors
Summary: Quarterly Certification Audit – Find-A-Contractor Site
Questions: support.residential@nyserda.ny.gov
To ensure our records are current, we are conducting a quarterly review of EmPower+ Participating Contractor certifications and service territories. We ask that you take a moment to review your information on the EmPower+ site on behalf of your company, and respond with any changes by August 17th .
Per Section 5.5 of the Program Manual:
“The participating contractor shall provide NYSERDA written documentation identifying each certified individual and copies of their certifications. This is inclusive of staff who will be onsite in a customer’s home and not office staff or other support staff not at project locations. As an ongoing requirement, the participating contractor shall immediately inform the Program of any change to the list of certified staff.”
Project referrals and project assignments are determined in part by a participating contractor’s self-identified service territory. To ensure projects are assigned correctly please review the Find-A-Contractor page and verify your service territory is accurate. For additional information on contractor service territories please refer to section 5.23.5.
If there are any questions or if you need to provide updated certification or service territory information, please contact support.residential@nyserda.ny.gov.