Skip to content Skip to left sidebar Skip to footer

Program Updates

Program/s: Comfort Home 
To: Comfort Home Participating Contractors
Summary: Program Updates
Contact with Questions: Keith.bohling@nyserda.ny.gov

Revised Comfort Home incentives went into effect on June 1st:

 Select an Insulation PackageWindows Add-On
 GoodBetter
UpgradesSeal and insulate attic and rim joistGood Package plus
insulate walls and floors		After air-sealing and insulating, upgrade windows to ENERGY STAR
ValueThe average home saves 14% on their heating and cooling consumption after installing this package.The average home saves 20% on their heating and cooling consumption after installing this package.For homes with upgraded air-sealing and insulation, upgrading the windows saves an average of an additional 8% on heating and cooling consumption.
NYSERDA Incentive$2,500$3,000$2,000
Multiple Comfort Home Projects Over TimeCustomers who received Comfort Home incentives for a package within the past year are eligible for a total of $1,000 toward another package.
 
Customers who received Comfort Home incentives for a package more than a year ago are eligible for total of $2,000 toward another package.
  1. Completing a blower door test at the time of assessment qualifies contractors for an additional $100 incentive.  On the Existing Conditions page, be sure to select “Yes” for Pre-Work Blower Door Test Complete? and select that measure on the Measures page.
  2. A new Comfort Home Fact Sheet is available for download from Comfort Home SharePoint site and the Comfort Home Resources page on the Contractor Support site at https://hpwescontractorsupport.com
  3. A new Comfort Home Program Manual is available for download from Comfort Home SharePoint site and the Comfort Home Resources page on the Contractor Support site at https://hpwescontractorsupport.com.  Page 3 contains a list of the changes made in this version.
  4. Minimum production requirements ensure that participating contractors are familiar with offering the program to the customers, proficient with the workflow, and aren’t creating excessive support needs.  In 2025, Participating Contractors are required to complete a minimum of 12 projects.  Starting January 1, 2026, Participating Contractors are required to complete a minimum of 24 projects per year.  For Participating Contractors performing work in both Comfort Home and EmPower+, projects completed in either program count toward the minimum production requirement.
  5. After a standard load reduction package is completed in the home, the participating contractor will conduct a post-work blower door test, then enter the installation details into NYHEP and produce a Comfort Home Post-Install Measure Report for discussion and signature by the customer. The contractor must keep a copy of the signed Post-Work Completion Form on file for audit or inspection.
  6. Contact information for Comfort Home support is now the same as for REA and EmPower+.