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Tag: Guidelines

Pre/Post Installation Report Submission Reminder

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To: Participating Contractors
Regarding Programs: Assisted Home Performance and EmPower
Summary: Pre/Post Installation Report submission reminder
Contact: Please reach out to your account manager

As a reminder for all Assisted Home Performance and EmPower New York projects, EmPCalc v 8.14+ and later generates both pre-installation and post installation measures reports, which outline the proposed and installed energy efficiency measures and energy savings for each project. Prior to the start of work, participating contractors must review the proposed measures being installed with the household and have them sign the pre-installation report. Following the completion of work, the household is required to review and sign the post-EmPower New York & Assisted Home Performance Program installation report. At the time of final project submission, the participating contractor must upload both the signed pre-installation and post installation reports.

Please reach out to your account manager with any questions on these reports or the final project submission process.

Updated EmPower NY Pricing and Fuel Rates

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To: Contractors and Stakeholders
Regarding Programs: EmPower New York & Assisted Home Performance
Summary: Updated EmPower NY Pricing and Fuel Rates
Contact: Please contact your Account Manager

EmPower NY pricing was reviewed and updated to reflect changes to several variables including national inflation and consumer price index (CPI) data, market price research, supplier letters detailing price increases. The updated list can be found in the Program Manual on the Contractor Support site.

Fuel rates have been updated and posted on the Contractor Support website in the Program Manual. They are based on a three-year average and for cost effectiveness calculations, NYSERDA uses volumetric charges including supply (commodity), transmission and distribution, and other charges applied based on the supply volume. The updated fuel rates were also posted in the Program Manual.

Eligible Measure List Updates

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To: Contractors and Stakeholders
Regarding Programs: EmPower New York & Assisted Home Performance
Summary: Eligible Measure List Updates
Contact: Please contact your Account Manager

Several updates were made to Section 5.15 EmPower NY & Assisted Home Performance with ENERGY STAR® Eligible Measures List in the Program Manual. Significant changes are noted below. A full list of changes was shared on the Single Family Residential Program Update Contractor Check In Call on March 3, 2022.

  • Replacement Windows
    • Incentivized only in situations where window glass is broken or missing, and repair is not a feasible option. A photo of each existing window proposed for replacement must be included with the project’s workscope submission.
  • Heating/DHW System Repair/Upgrades including CAZ Corrections
    • Measures for Heating/DHW System Repairs/Upgrades and Combustion Appliance Zone (CAZ) Correction were combined into a single measure.
    • Maximum incentives: Tier 1 $500, Tier 3 $250. Cap exceptions may be considered with a Heating Equipment Repair or Replacement (HERR) denial or implementation staff has determined the project ineligible for HERR.
  • Heat Pump Water Heaters
    • Heat Pump Water Heaters (HPWH) should be installed in accordance with manufacturer’s installation guidelines and contractors should use their professional discretion when citing them.
    • HPWH equipment may operate differently than the existing equipment in a home and customer expectations should be set accordingly. They need to be made aware of and agree to the proposed location, manufacturers installation specifications and overall operation of the proposed HPWH.

BPI new certifications and Program requirements

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To: Contractors
Regarding Programs: All Residential Programs
Summary: BPI new certifications and Program requirements
Contact: Please reach out to your account manager

Building Performance Institute (BPI) will be replacing the BPI Building Analyst (BA) and BPI Envelope Professional certifications with the BPI Building Analyst Technician (BA-T) and the BPI Building Analyst Professional (BA-P) in early 2023.

Due to these changes, starting January 1, 2023, NYSERDA’s Single Family Residential Programs will continue to accept the BPI BA and Envelope certifications until the certification’s expiration date. When an individual’s certifications expire, they will be required to hold one of the BPI certifications listed in the program manual to perform energy assessments and BA-P will replace BPI Envelope as the requirement for a contractor to do building shell work.

BPI will be providing an additional overview of their certification changes on NYSERDA’s January 6th contractor call.

If you have any questions, please reach out to your account manager.

Refrigerator/Freezer Deliveries

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To: Contractors and Stakeholders
Regarding Programs: EmPower New York & Assisted Home Performance
Summary: Refrigerator/Freezer Deliveries
Contact: If you have any questions, please reach out to your account manager or contact us at hpwes@nyserda.ny.gov.

When discussing no-cost refrigerators/freezer replacements with EmPower households, Participating Contractors should make their customers aware at the time of the energy assessment that the delivery of refrigerators/freezers could be delayed.

Program staff have been informed by Participating Vendors that supply chain issues are impacting the availability of certain makes and models of refrigerators/freezers. In some cases, it could take 2 to 6 months before the vendor receives the unit from the manufacturer.

Participating Contractors should set expectations with the household that appliances may be delayed. If a household reaches out to a Participating Contractor regarding their appliance delivery, please remind the customer of the delays discussed above. If the appliance was ordered more than 90 days ago, the household can request additional information regarding their appliance by calling the customer support line 1-877-697-6278. If you have any questions, please reach out to your account manager or contact us at hpwes@nyserda.ny.gov.