To: Comfort Home Contractors Regarding Programs: Comfort Home Pilot Program Summary: Total Incentive must be less than or equal to the installation cost Contact:comforthome@nyserda.ny.gov
Package incentives cannot exceed the Package installation cost. If the work proposed for a Package will cost less than the Package incentives, the incentive will be reduced to match the Package cost. For these types of projects only deduct the Package cost from the contract and not the standard package incentive.
To: Contractors and Stakeholders Regarding Programs: GJGNY Residential Financing Program Summary: Companion Loans Contact:Residential.financing@nyserda.ny.gov
In 2021, NYSERDA launched the Companion Loan which was available to Green Jobs – Green New York (GJGNY) financing customers who are fully utilizing the $25,000 GJGNY Loan for their energy efficiency or renewable energy project and need additional loan funding to pay for remaining project costs.
The funding for Companion Loans has almost been fully committed. While NYSERDA assesses available funding sources for the Companion Loans, effective immediately, NYSERDA is pausing the acceptance of any new applications for Companion Loans until further notice. However, all applications for Companion Loans which have been pre-approved or approved by Slipstream as of May 10,2023 will be eligible for funding. Projects for which the Companion Loan may be required, but has not yet been applied for, will not be eligible.
If you have any questions about these changes, please reach out to residential.financing@nyserda.ny.gov, or contact Heather Clark, 518-862-1090 Ext. 3253.
Thank you for your continued support and cooperation in making GJGNY Residential Financing Program a success.
To: Participating Contractors Regarding Programs: Comfort Home Pilot Program Summary: Compass Reminders Contact:comforthome@nyserda.ny.gov
Below are common errors we are seeing with Compass submissions and want to provide reminders on importance and how to correct these issues.
Arbitrary homeowner phone numbers and emails are being entered in Compass. To ensure that our QA team can reach out to homeowners to complete inspections we need these fields to be completed and accurate every time. If the homeowner doesn’t have an email address enter NA@NA.com to meet the fields requirements and if they do not have a phone number enter all zeros (000-000-0000).
Contract Signature Date on Load Reduction and HVAC Installs are left blank. This field is new to Compass as of a couple months. If you are submitting a Load Reduction or HVAC Install enter the date the homeowner signed the contract into the field on the basic data section.
If you have any questions reach out the Comfort Home team at:
To: Participating Contractors Regarding Programs: Assisted Home Performance and EmPower Summary: Knob and Tube wiring Contact: Account Manager
Effective immediately, NYSERDA has made the following changes related to the removal of active/live knob and tube wiring from a home so shell measures can be completed. Participating contractors shall follow the requirements of the local jurisdiction when completing any electrical work in a home, including when the removal of knob and tube is required.
This means that Participating contractors are no longer required to use a licensed electrician to remove active/live knob and tube wiring, unless a licensed electrician is required by the local jurisdiction where work is being performed.
To: Participating Contractors Regarding Programs: Assisted Home Performance and EmPower Summary: Pre/Post Installation Report submission reminder Contact:Please reach out to your account manager
As a reminder for all Assisted Home Performance and EmPower New York projects, EmPCalc v 8.14+ and later generates both pre-installation and post installation measures reports, which outline the proposed and installed energy efficiency measures and energy savings for each project. Prior to the start of work, participating contractors must review the proposed measures being installed with the household and have them sign the pre-installation report. Following the completion of work, the household is required to review and sign the post-EmPower New York & Assisted Home Performance Program installation report. At the time of final project submission, the participating contractor must upload both the signed pre-installation and post installation reports.
Please reach out to your account manager with any questions on these reports or the final project submission process.