Program: EmPower+ To: Participating Contractors Summary: May 15, 2024 -Updated project deadline for geo-eligibility projects to be completed by. Contact with Questions: Please reach out to contractor support at 1-800-284-9069
As a reminder, May 15, 2024, is the new deadline for any EmPower+ project where the household was determined eligible by geo-eligibility to be completed and closed out by. A 30-day extension has been added to the originally announced date of April 15, 2024. Projects that are not completed by May 15, 2024, will need to be closed by CLEAResult. When the customer reapplies, a new enrollment will be created for them. Contractors can enter the information from the previous enrollment into the new enrollment. If there are any questions, please reach out to contractor support at 1-800-284-9069.
To: EmPower+ Contractors Regarding Programs: EmPower+ Summary: EmPower+ Geo-eligibility Ending Contact:Additional information will be provided in upcoming Program Announcements and on the February 2nd Contractor Webinar.
Effective February 1, 2024, geo-eligibility is no longer an option for determining EmPower+ income eligibility. Certain funding sources that support EmPower+ do not allow for geo-eligibility as an option for income verification. Below are estimated dates for the transition away from geo-eligibility:
February 1, 2024- geo-eligibility was shut down in the online application and on the EmPower+ Application web page. References to geo-eligibility were removed from EmPower+ web pages and program documentation. − Households that have been determined to be geo-eligible prior to the shut off will have until April 15, 2024, to have work completed. After the shut off of geo-eligibility, contractors were given a list of customers who qualified with geo-eligibility.
April 15, 2024- Any EmPower+ project where the household was determined eligible by geoeligibility will need to be completed and closed out. Projects that are not completed at this time will be closed by CLEAResult. When the customer reapplies, a new enrollment will be created for them. Contractors can enter the information from the previous enrollment into the new enrollment.
Households determined to be eligible for EmPower+ through geo-eligibility were sent an email and letter from NYSERDA. They were informed that their project must be completed no later than April 15, 2024, or they will need to reapply to the program.
This change is only applicable to geo-eligibility in EmPower+; it does not impact the geo-eligibility determination for interest rates through NYSERDA’s Residential Loan Fund.
Additional information will be provided in upcoming Program Announcements and found in the February 2nd Contractor recording here.