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Tag: Announcement

Project Photo Requirements Update

Events, Training Opportunities and ConferencesArchive
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Program/s: EmPower+
To: Participating Contractors
Summary: Project Photo Requirements Update
Questions: Please contact Contractor Support at 1-800-284-9069.

Effective for EmPower+ workscope submissions on or after October 1, 2024, project photos will need to be time-stamped, geo-tagged and aggregated into a single document for submission to the program. A single PDF documents for each project is required to be submitted and can be made using a commercial product such as CompanyCam or the Pacific Northwest National Laboratory  Quality Install Tool | PNNL. Alternately, a contractor can create a visible geo-tag for each photo individually and aggregate the photos into a single PDF.

EmPower+ project submission photo requirements will be covered as part of the Single-Family Residential Program webinar on September 6, 2024. To register, please click here.

Section 5.17 and 8.1 of the Program Manual have been updated to reflect these changes and can be found on the contractor support site.

If there are any questions, please contact Contractor Support at 1-800-284-9069.

NYSERDA Single Family Programs Update – 9/6/24

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program/s: EmPower+, Residential Energy Assessments, Comfort Home
To: Participating Contractors
Summary: Monthly Contractor Update
Contact with Questions: Empower.residential@nyserda.ny.gov

NYSERDA Single Family Programs Update
Friday, September 6, 2024
8:30 a.m. – 10:00 a.m. ET
Webinar number: 2534 453 7832
Event Password: Energy1

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone. To register, please click here.

All webinars are recorded and links to the recordings are available on the Contractor Support site.

Heat Pump Update to Required Documents

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program/s: EmPower+
To: Participating Contractors
Summary: Heat Pump Update to Required Documents
Questions: Please contact Contractor Support at 1-800-284-9069.

In Section 5.10 of the Program Manual, the following change is effective immediately. Under Air Source/Ground Source Project Documentation-Pre-Installation Requirements, the requirement for item 2. has been changed to the following:

     2. Manual S or equivalent sizing software such as NEEP sizing or the manufacturer sizing software for the equipment being installed that shows the % of load covered by the unit and % covered by supplemental heater if applicable.

If there are any questions, please contact Contractor Support at 1-800-284-9069.

NYSERDA Single Family Programs Update 8/11/2024

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program/s: EmPower+, Residential Energy Assessments, Comfort Home
To: Participating Contractors
Summary: Monthly Contractor Update
Contact with Questions: Empower.residential@nyserda.ny.gov

NYSERDA Single Family Programs Update
Friday, August 2, 2024
8:30 a.m. – 10:00 a.m. ET
Webinar number: 2530 142 1091
Event password: Energy1

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone. To register, please click here.

All webinars are recorded and links to the recordings are available on the Contractor Support site.

Launching of Quality Home Contractor

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Program/s: EmPower+ Contractors
To: EmPower+ Contractors
Summary: Launching of Quality Home Contractor
Contact with Questions:  Amy Kasson-Muzio

Dear Stakeholders,

NYSERDA is in the process of establishing a Quality Home Contractor (QHC) designation aimed at highlighting exemplary performance among Single Family Residential Empower+ participating contractors.

The Quality Home Contractor designation will help New Yorkers during the contractor search and selection process, by identifying EmPower+ contractors who consistently achieve high standards of quality. The designation will help lessen the search and selection burden on customers and lend confidence that the job will be well-done when a QHC is chosen. The designation will also help contractors to differentiate themselves by the quality of their work.

Final criteria for determining which contractors will receive NYSERDA’s QHC designation are still under development. The likely eligibility criteria are:

  • Must be an active full status EmPower+ contractors,
  • Must complete at least 12 full comprehensive projects within the past calendar year (2024 for the initial designation), and
  • Must have at least a 4.0 (no rounding up) average in-field inspection QA score for the past calendar year.

The designation will be valid for one calendar year and will be re-evaluated annually using the same criteria.

Contractors that meet the eligibility criteria will be identified on NYSERDA platforms (e.g., website) and listed as a NYSERDA Quality Home Contractor. These contractors will also be provided with a NYSERDA Quality Home Contractorlabel/logo to use in their own marketing and customer communications as a third-party differentiator and validation of their work quality.

With the addition of the QHC designation, we do not anticipate any other changes to the Quality Assurance inspection guidelines within the overarching Quality Assurance program for Empower+. 

Sincerely,
 The Standards and Quality Assurance Team