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Office of Temporary and Disability Assistance (OTDA)

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Programs: EmPower+
To: Participating Contractors
Summary: Office of Temporary and Disability Assistance (OTDA)
Contact with Questions: Please reach out to contractor support at 1-800-284-9069

NYSERDA has received approximately $9.5 million from the Office of Temporary and Disability Assistance (OTDA) funding to serve Home Energy Assistance Program (HEAP) recipients with envelope and heat pump measures. This funding is currently live.

To qualify for this offering, customers must provide one of the following at the time of application: 

  1. HEAP (Heating) award letter dated between October 1, 2023, or later, with Client Identification Number (CIN) or Case Number. 
  2. HEAP (Cooling) award letter dated between October 1, 2023, or later with CIN or Case Number. 
  3. Supplemental Nutrition Assistance Program (SNAP) award letter dated between October 1, 2023, or later, with a Case Number. 

For applications that have already been submitted, if the higher incentive amount is requested, Program will need an updated award letter per the above and TRC will need to confirm eligibility with OTDA. Once eligibility is confirmed, TRC will update Salesforce with the higher maximum incentive amount and notify CLEAResult.  

For this offering, up to $20,000 in funding is available per household.  To be considered for funding, households must be identified with an approved application no later than July 1, 2024, and work must be completed by September 30, 2025. Funding is available on a first come first served basis. Being identified as eligible for the funding does not reserve funds. It is up to the participating contractor to complete the work in a timely manner while the funds are still available if they wish to serve households at the higher incentive cap.  

This funding is available to all current program year HEAP recipients including households on Long Island and in municipal utility territories. This funding cannot be used in conjunction with the upcoming Inflation Reduction Act (IRA) funding for the same project.

Information regarding the OTDA offering was included on the May 3, 2024, contractor webinar. If you missed the webinar, you can access it, along with a frequently asked questions document, here.

If there are any questions on the application process, please call us at 1-866-NYSERDA. For project related questions, please contact contractor support at 1-800-284-9069.