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New York Home Energy Portal (NYHEP) Processing Times

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To: EmPower+ Participating Contractors
Regarding Programs: EmPower+
Summary: New York Home Energy Portal (NYHEP) Processing Times 8:00 PM 11/22- 11/26
Contact: Contact your Account Manager

As part of the continuing efforts to migrate historic documents/projects to the New York Home Energy Portal (NYHEP), NYSERDA will be taking advantage of the long Thanksgiving break.  Starting Wednesday, November 22 at 8:00 pm and continuing through Sunday, November 26, NYSERDA is planning a large file transfer.  During this time, the system may perform slower than usual.  We appreciate your continued support and understanding as the system is built out.   

If you have any questions, please contact your Account Manager.