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Leads Will be Distributed in Round Robin Style Now

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To: Participating Contractors
Regarding Programs: Comfort Home Pilot Program
Summary: Leads Will be Distributed in Round Robin Style Now
Contact: comforthome@nyserda.ny.gov

The Comfort Home team is happy to announce that Comfort Home leads generated from the homeowner survey will now be distributed via a round robin process. In the past the lead distribution was to all contractors that serve that county. As the program has grown, we heard your concerns about too many contractors getting the same lead and frustration from homeowners getting too many calls.

The leads will now come from the Comfort Home mailbox (comforthome@nyserda.ny.gov) with the subject line Comfort Home Lead – XXXXX County. They will be sent to 2 contractors in the county the lead is in and then we will move down the list as new leads come in.

If you have any questions or would like to update the contact information leads are being sent to reach out the Comfort Home team at:

Email: comforthome@nyserda.ny.gov

Phone: 1-888-406-4009