EmPower+ Customer Acceptance Extension
To: EmPower+ Contractors
Regarding Programs: EmPower+
Summary: EmPower+ Customer Acceptance Extension
Contact: Please reach out to your Account Manager
The Empower+ program is announcing an extension of the time contractors have to accept customers in the NYHEP portal from 5 business days and one 5 business day extension to 15 calendar days with one 5 calendar day extension. The program encourages contractors to accept customers as soon as possible so they have the best program experience. This extension will remain in effect until current portal stability issues have been thoroughly resolved. If there are any questions, please contact your Account Manager.