EmPower+ Contractor Program Announcement- Go Live Next Week

To: Participating Contractors and Stakeholders
Regarding Programs: EmPower New York, Assisted Home Performance
Summary: EmPower+ Contractor Program Announcement- Go Live Next Week
Contact: Account Managers

Please remember that the EmPower and Assisted Home Performance programs will be combining into one program, EmPower+, next week, on Monday, July 10, 2023. Please see prior program announcements for full details.

For current Participating Contractors, no action is required for you to continue working in the Program through EmPower+. Your existing Participation Agreement remains valid under EmPower+. If you decide you no longer wish to Participate in EmPower+, please send us an email to empower.residential@nyserda.ny.gov.

As you communicate EmPower+ changes with your staff, and customers please emphasize that, although the program names are changing, the customer experience should not change; NYSERDA is still dedicated to reducing energy usage for low- and moderate-income households.

To help assist with this rebranding, we ask that you please review your literature and websites and change all references to EmPower NY and Assisted Home Performance with ENERGY STAR® to EmPower+ by September 1, 2023. All marketing and promotional materials as well as forms with the Empower or Assisted Home Performance program names should stop being used by September 1, 2023, at the latest.

Please make sure to attend the July 7 Contractor webinar for additional EmPower+ information, the sign up information is below:

If you have any questions about this change, please contact your Account Manager.