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Clarification of EmPower+ Applications with HEAP Award Letters

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Program: EmPower+
To: EmPower+ Contractors and Regional Clean Energy Hubs
Summary: Clarification of EmPower+ applications with HEAP award letters dated 10/1/2023 and later
Contact with Questions: Empower.residential@nyserda.ny.gov

The EmPower+ program team is clarifying a miscommunication made during the Single-Family Residential Contractor webinar on March 1, 2024.

 During the webinar, it was stated that EmPower+ Applications with Home Energy Assistance Program (HEAP) award letters would be accepted, and the application would be placed on hold. To clarify, this is for HEAP recipients in Long Island who would otherwise not be eligible for the EmPower+ program. HEAP customers for the rest of New York can continue to use HEAP award letters for EmPower+ application approval at the $10,000 incentive cap. When OTDA funding is available, these projects will be eligible for $20,000 rather than $10,000. The program’s three year look back is still in effect.

If there are any questions on this, please reach out to contractor support at 1-800-284-9069.