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Program Announcement

Update to Blower Door Requirement

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To: Participating Comfort Home Contractors
Regarding Programs: Comfort Home Pilot Program
Summary: Update to Blower Door Requirement
Contact: comforthome@nyserda.ny.gov

All Load Reduction Installs with an On-Site Installation Date AND Assessment Date of 6/15/23 or later will REQUIRE both a Blower Door Test In and Out to be completed. If the Assessment Date is before 6/15/23 and the On-Site Installation Date is on or after 6/15/23 we will only require the Blower Door Test Out to be completed.

Scenario 1: Assessment Date: before 6/15/23 |Install Date: on or after 6/15/23

  • Pre Blower Door Test – optional
  • Post Blower Door Test – required

Scenario 2: Assessment Date: on or after 6/15/23 |Install Date: on or after 6/15/23

  • Pre Blower Door Test – required
  • Post Blower Door Test – required

NY HEP Live Environment URL

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To: Participating Contractors
Regarding Programs: EmPower New York, Assisted Home Performance and Residential Energy Assessment Program (REA)
Summary: NY HEP Live Environment URL
Contact: support.residential@nyserda.ny.gov

For contractors participating in EmPower New York and Assisted Home Performance, soon to be EmPower+, and the Residential Energy Assessment Program, the New York Home Energy Portal (NYHEP) can be accessed at https://homeportal.nyserda.ny.gov/, starting Monday, July 10.   

REA Website Updates

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To: Participating Contractors
Regarding Programs: Residential Energy Assessment Program (REA)
Summary: REA Website Updates
Contact:homeaudits@nyserda.ny.gov

In coordination with the launch of the NY Home Energy Portal (NYHEP), all REA contractors are encouraged to review the new documents available July 10, 2023 on the REA Contractor Website including:

Program Manual – updated to reflect NYHEP adjustments.

REA Workflow User Guide – Full NYHEP walkthroughs and links to Knowledge Base.

Customer Report Mapping – Identifies data modeled in NYHEP used to populate the Customer Report.

REA Photo Template – Opportunity to provide a photo report to customers.

Please reach out to homeaudits@nyserda.ny.gov with any questions or concerns.

Energy Assessment Cost Change

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To: Participating Contractors and Stakeholders
Regarding Programs: Residential Energy Assessment Program (REA) and EmPower+
Summary: Energy Assessment Cost Change
Contact:homeaudits@nyserda.ny.gov or Account Managers

With the launch of the NY Home Energy Portal, the Residential Energy Assessment and EmPower+ Programs have aligned the home energy assessment data collection process and report output. To go along with this alignment in processes, NYSERDA is announcing the following changes to the cost fee for energy assessments, effective for assessments submitted July 10, 2023 or later:

  • The Residential Energy Assessment cost will change from $150 to $200. Energy Assessments must follow the protocols listed in the Program Manual.
  • The EmPower+ Energy Assessment cost will change from $250 to $200. The cost to complete a blower door will change from $50 to $100. Therefore, contractors who are completing energy assessments with blower door tests will not see any change in the total cost the energy assessment. Energy Assessments must follow the protocols listed in the Program Manual.

If you have any questions about this change, please contact homeaudits@nyserda.ny.gov (REA) or your Account Manager (EmPower+).

Invoices for the weeks of July 3 and July 10

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To: Participating Contractors and Stakeholders
Regarding Programs: EmPower New York, Assisted Home Performance
Summary: Invoices for the weeks of July 3 and July 10
Contact: Account Managers

With the 4th of July holiday and the transition from Uplight to the NYHEP, program will be processing one Assisted Home Performance/EmPower invoice package per week, instead of two.The invoices will be processed in accordance with the timeline below:

  • Week of July 3, Invoice package will be processed on July 6
  • Week of July 10, Invoice package will be processed on July 12

If you have any questions, please reach out to your Account Manager.