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Program Announcement

Join us on December 2 for a Contractor Platform demo

To: EmPower/AHP Contractors, REA Assessors, and Stakeholders
Regarding Programs: EmPower New York, Assisted Home Performance with ENERGY STAR®, and Residential Energy Assessment Program
Summary: Join us on December 2 for a Contractor Platform demo – don’t miss out! 
Contact: support.residential@nyserda.ny.gov

The new Contractor Portal is coming in March! 

We encourage you to attend the live webinar event on December 2 at 8:30 a.m. ET to see the Contractor Portal/RMES demonstration! See how the online platform works and how it will help you as a contractor or auditor.  Register for the webinar.

Want to learn more? Read the Frequently Asked Questions about the new Contractor Portal coming in March 2023.

If you have questions, reach out to Contractor Support at 800-284-9069 or email support.residential@nyserda.ny.gov. 

Income limits 2022-2023

To: EmPower/AHP Contractors
Regarding Programs: EmPower New York & Assisted Home Performance with ENERGY STAR®
Summary: Income limits 2022-2023
Contact: Please contact your Account Manager

The income limits for EmPower New York and Assisted Home Performance with ENERGY STAR®have been updated for 2022-2023. The updated document, Section 3.4 Income Limits, is located in Section 3 of the Program Manual. These changes are based on the yearly numbers from HUD and will be effective November 10, 2022. All websites and program materials will be updated by December 15, 2022. If you have any questions about these changes, please contact your Account Manager.

Invoice Processing Monday November 14th 

To: EmPower and AHP Contractors
Regarding Programs: EmPower New York and Assisted Home Performance with ENERGY STAR®
Summary: Invoice Processing Monday November 14th 

NYSERDA’s offices will be closed on Friday, November 11, in observance of Veteran’s day. The contractor incentive invoice typically processed on Friday will now be processed on Monday, November 14.

Revised REA Audit Tool (Excel File) Trainings

To: REA Contractors
Regarding Programs: Residential Market REA Program
Summary: Revised REA Audit Tool (Excel File) Trainings
Contact: homeaudits@nyserda.ny.gov

The Market Rate REA program will offer 2 upcoming excel audit tool training opportunities.

New User Training is geared towards new users of the REA tool and will offer a comprehensive training on the REA Tool.  Join us on Thursday, November 17 at 11 a.m.. ET.  Click to join the meeting.

Open Office Hours will not have a set agenda but instead encourage existing contractors to join and address any questions or concerns about the REA Tool.  Join us Thursday, December 15 at 11 a.m..ET  Click to join the meeting.

The latest copy of the REA tool and documentation is available online.

The Heat Pump Planner is now a digital interactive tool

To: All Residential Contractors
Regarding Programs: NYSERDA Residential Programs
Summary: The Heat Pump Planner is now a digital interactive tool

A new interactive version of the Heat Pump Planner has launched. The new version guides customers through a three question quiz to show them the heat pump system configuration that may work best for their home. Customers can compare systems, and explore an interactive “plan” of a system they are interested in learning more about. The interactive plan showcases hot spot callouts focused on the key benefits and important considerations.

Many contractors find these heat pump plans a valuable sales tool they use to educate customers before a sales visit or at the kitchen table with their customers.

Visit: cleanheat.ny.gov/planner to explore the Heat Pump Planner.