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Program Announcement

NYSERDA Single Family Programs Update

To: Contractors
Regarding Programs: EmPower New York & Assisted Home Performance
Summary: Monthly Contractor Check-in
Contact: hpwes@nyserda.ny.gov

NYSERDA Single Family Programs Update

Friday, December 2, 2022

8:30 a.m. – 9:30 a.m. ET

Event number: 2599 433 7946

Event password: Energy1

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone. To register, click the link below:

December 2 – NYSERDA Single Family Programs Update Webinar Registration Link

All webinars are recorded and links to the recordings are available on the Contractor Support site.

NYSERDA will be reinstating the 120-day completion goal

To: Participating AHP and EmPower Contractors
Regarding Programs: AHP and EmPower New York
Summary: NYSERDA will be reinstating the 120-day completion goal.
Contact: support.residential@nyserda.ny.gov; Questions can also be addressed with your account manager

In March of 2020, in response to COVID-19 and the statewide work pause, NYSERDA suspended Program project deadlines. Following the return to work, contractors still faced scheduling conflicts and supply chain issues, so NYSERDA kept the completion deadline suspension in place. NYSERDA is looking to gradually reinstate project completion deadlines to ensure projects are closed out in a timely manner. Related to this, CLEAResult has been reaching out to contractors to have them prioritize their work in progress projects and close out any old projects that won’t be moving forward.

Starting January 1, 2023, the Program will reinstate the 120-day project completion goal. Please review the following dates for Project completion submission:

  • Projects started before January 1, 2022, will need to be completed by January 1, 2023.
  • Projects started before January 1, 2023, will need to be completed by May 1, 2023.
  • Projects started after January 1, 2023, should be completed within the 120-day period used in the past.

We understand that there may be instances where a project cannot be completed within the timeframes referenced above. Contractors should document in the project notes in Uplight if that is the case.

For any questions, please reach out to your account manager or support.residential@nyserda.ny.gov.

Implementation of a new Contractor Platform

To: EmPower/AHP Contractors, REA Assessors, Stakeholders, NYSERDA and CR
Regarding Programs: EmPower New York & Assisted Home Performance with ENERGY STAR®, and Residential Energy Assessment
Summary: Implementation of a new Contractor Platform. Watch the platform overview from October 7
Contact: support.residential@nyserda.ny.gov

During the October 7 webinar, we shared an overview of the new Contractor Platform to be implemented in March 2023. This online platform is an exciting step toward our goals of more updated information, greater collaboration, and streamlined processes to make our jobs easier. If you missed the overview, watch the recording located on the contractor support site.You are a critical member of the team that will use the new system in March 2023. Be ready for the new system by watching the overview and attending an RMES demo during the December 2 webinar. If you have questions, reach out to CONTRACTOR SUPPORT: call toll-free 800-284-9069 or email support.residential@nyserda.ny.gov.

Join us on December 2 for a Contractor Platform demo

To: EmPower/AHP Contractors, REA Assessors, and Stakeholders
Regarding Programs: EmPower New York, Assisted Home Performance with ENERGY STAR®, and Residential Energy Assessment Program
Summary: Join us on December 2 for a Contractor Platform demo – don’t miss out! 
Contact: support.residential@nyserda.ny.gov

The new Contractor Portal is coming in March! 

We encourage you to attend the live webinar event on December 2 at 8:30 a.m. ET to see the Contractor Portal/RMES demonstration! See how the online platform works and how it will help you as a contractor or auditor.  Register for the webinar.

Want to learn more? Read the Frequently Asked Questions about the new Contractor Portal coming in March 2023.

If you have questions, reach out to Contractor Support at 800-284-9069 or email support.residential@nyserda.ny.gov. 

Income limits 2022-2023

To: EmPower/AHP Contractors
Regarding Programs: EmPower New York & Assisted Home Performance with ENERGY STAR®
Summary: Income limits 2022-2023
Contact: Please contact your Account Manager

The income limits for EmPower New York and Assisted Home Performance with ENERGY STAR®have been updated for 2022-2023. The updated document, Section 3.4 Income Limits, is located in Section 3 of the Program Manual. These changes are based on the yearly numbers from HUD and will be effective November 10, 2022. All websites and program materials will be updated by December 15, 2022. If you have any questions about these changes, please contact your Account Manager.