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Program Announcement

Implementation of a new Contractor Platform

To: EmPower/AHP Contractors, REA Assessors, Stakeholders, NYSERDA and CR
Regarding Programs: EmPower New York & Assisted Home Performance with ENERGY STAR®, and Residential Energy Assessment
Summary: Implementation of a new Contractor Platform. Watch the platform overview from October 7
Contact: support.residential@nyserda.ny.gov

During the October 7 webinar, we shared an overview of the new Contractor Platform to be implemented in March 2023. This online platform is an exciting step toward our goals of more updated information, greater collaboration, and streamlined processes to make our jobs easier. If you missed the overview, watch the recording located on the contractor support site.You are a critical member of the team that will use the new system in March 2023. Be ready for the new system by watching the overview and attending an RMES demo during the December 2 webinar. If you have questions, reach out to CONTRACTOR SUPPORT: call toll-free 800-284-9069 or email support.residential@nyserda.ny.gov.

Join us on December 2 for a Contractor Platform demo

To: EmPower/AHP Contractors, REA Assessors, and Stakeholders
Regarding Programs: EmPower New York, Assisted Home Performance with ENERGY STAR®, and Residential Energy Assessment Program
Summary: Join us on December 2 for a Contractor Platform demo – don’t miss out! 
Contact: support.residential@nyserda.ny.gov

The new Contractor Portal is coming in March! 

We encourage you to attend the live webinar event on December 2 at 8:30 a.m. ET to see the Contractor Portal/RMES demonstration! See how the online platform works and how it will help you as a contractor or auditor.  Register for the webinar.

Want to learn more? Read the Frequently Asked Questions about the new Contractor Portal coming in March 2023.

If you have questions, reach out to Contractor Support at 800-284-9069 or email support.residential@nyserda.ny.gov. 

Income limits 2022-2023

To: EmPower/AHP Contractors
Regarding Programs: EmPower New York & Assisted Home Performance with ENERGY STAR®
Summary: Income limits 2022-2023
Contact: Please contact your Account Manager

The income limits for EmPower New York and Assisted Home Performance with ENERGY STAR®have been updated for 2022-2023. The updated document, Section 3.4 Income Limits, is located in Section 3 of the Program Manual. These changes are based on the yearly numbers from HUD and will be effective November 10, 2022. All websites and program materials will be updated by December 15, 2022. If you have any questions about these changes, please contact your Account Manager.

Invoice Processing Monday November 14th 

To: EmPower and AHP Contractors
Regarding Programs: EmPower New York and Assisted Home Performance with ENERGY STAR®
Summary: Invoice Processing Monday November 14th 

NYSERDA’s offices will be closed on Friday, November 11, in observance of Veteran’s day. The contractor incentive invoice typically processed on Friday will now be processed on Monday, November 14.

Revised REA Audit Tool (Excel File) Trainings

To: REA Contractors
Regarding Programs: Residential Market REA Program
Summary: Revised REA Audit Tool (Excel File) Trainings
Contact: homeaudits@nyserda.ny.gov

The Market Rate REA program will offer 2 upcoming excel audit tool training opportunities.

New User Training is geared towards new users of the REA tool and will offer a comprehensive training on the REA Tool.  Join us on Thursday, November 17 at 11 a.m.. ET.  Click to join the meeting.

Open Office Hours will not have a set agenda but instead encourage existing contractors to join and address any questions or concerns about the REA Tool.  Join us Thursday, December 15 at 11 a.m..ET  Click to join the meeting.

The latest copy of the REA tool and documentation is available online.