To: Participating Contractors Regarding Programs: EmPower New York, Assisted Home Performance and Residential Energy Assessment Program (REA) Summary: NY HEP Live Environment URL Contact: support.residential@nyserda.ny.gov
For contractors participating in EmPower New York and Assisted Home Performance, soon to be EmPower+, and the Residential Energy Assessment Program, the New York Home Energy Portal (NYHEP) can be accessed at https://homeportal.nyserda.ny.gov/, starting Monday, July 10.
To: Participating Contractors Regarding Programs: Residential Energy Assessment Program (REA) Summary: REA Website Updates Contact:homeaudits@nyserda.ny.gov
In coordination with the launch of the NY Home Energy Portal (NYHEP), all REA contractors are encouraged to review the new documents available July 10, 2023 on the REA Contractor Website including:
Program Manual – updated to reflect NYHEP adjustments.
REA Workflow User Guide – Full NYHEP walkthroughs and links to Knowledge Base.
Customer Report Mapping – Identifies data modeled in NYHEP used to populate the Customer Report.
REA Photo Template – Opportunity to provide a photo report to customers.
To: Participating Contractors and Stakeholders Regarding Programs: Residential Energy Assessment Program (REA) and EmPower+ Summary: Energy Assessment Cost Change Contact:homeaudits@nyserda.ny.gov or Account Managers
With the launch of the NY Home Energy Portal, the Residential Energy Assessment and EmPower+ Programs have aligned the home energy assessment data collection process and report output. To go along with this alignment in processes, NYSERDA is announcing the following changes to the cost fee for energy assessments, effective for assessments submitted July 10, 2023 or later:
The Residential Energy Assessment cost will change from $150 to $200. Energy Assessments must follow the protocols listed in the Program Manual.
The EmPower+ Energy Assessment cost will change from $250 to $200. The cost to complete a blower door will change from $50 to $100. Therefore, contractors who are completing energy assessments with blower door tests will not see any change in the total cost the energy assessment. Energy Assessments must follow the protocols listed in the Program Manual.
If you have any questions about this change, please contact homeaudits@nyserda.ny.gov (REA) or your Account Manager (EmPower+).
To: Participating Contractors and Stakeholders Regarding Programs: EmPower New York, Assisted Home Performance Summary: Invoices for the weeks of July 3 and July 10 Contact: Account Managers
With the 4th of July holiday and the transition from Uplight to the NYHEP, program will be processing one Assisted Home Performance/EmPower invoice package per week, instead of two.The invoices will be processed in accordance with the timeline below:
Week of July 3, Invoice package will be processed on July 6
Week of July 10, Invoice package will be processed on July 12
If you have any questions, please reach out to your Account Manager.
To: Participating Contractors and Stakeholders Regarding Programs: REA and EmPower+ Summary: Additional Office Hours Contact: Account Managers
In the coming weeks, staff from the Residential Energy Assessment (REA) and EmPower+ Programs will hold additional Office Hours to field questions on the NY Home Energy Portal (NYHEP). Participating contractors should bring their “How do I…“ questions on modeling, forms/reports, homework assignments, etc. Use the registration links below to sign up for the Office Hour sessions. The Office Hour time slots are provided below:
Office Hours #13- Tuesday, July 11 at 9:00 a.m. ET