To: Participating Contractors and Stakeholders Regarding Programs: EmPower New York, Assisted Home Performance Summary: Invoices for the weeks of July 3 and July 10 Contact: Account Managers
With the 4th of July holiday and the transition from Uplight to the NYHEP, program will be processing one Assisted Home Performance/EmPower invoice package per week, instead of two.The invoices will be processed in accordance with the timeline below:
Week of July 3, Invoice package will be processed on July 6
Week of July 10, Invoice package will be processed on July 12
If you have any questions, please reach out to your Account Manager.
To: Participating Contractors and Stakeholders Regarding Programs: REA and EmPower+ Summary: Additional Office Hours Contact: Account Managers
In the coming weeks, staff from the Residential Energy Assessment (REA) and EmPower+ Programs will hold additional Office Hours to field questions on the NY Home Energy Portal (NYHEP). Participating contractors should bring their “How do I…“ questions on modeling, forms/reports, homework assignments, etc. Use the registration links below to sign up for the Office Hour sessions. The Office Hour time slots are provided below:
Office Hours #13- Tuesday, July 11 at 9:00 a.m. ET
To: Participating Contractors and Stakeholders Regarding Programs: EmPower New York, Assisted Home Performance Summary: EmPower+ Contractor Program Announcement- Go Live Next Week Contact: Account Managers
Please remember that the EmPower and Assisted Home Performance programs will be combining into one program, EmPower+, next week, on Monday, July 10, 2023. Please see prior program announcements for full details.
For current Participating Contractors, no action is required for you to continue working in the Program through EmPower+. Your existing Participation Agreement remains valid under EmPower+. If you decide you no longer wish to Participate in EmPower+, please send us an email to empower.residential@nyserda.ny.gov.
As you communicate EmPower+ changes with your staff, and customers please emphasize that, although the program names are changing, the customer experience should not change; NYSERDA is still dedicated to reducing energy usage for low- and moderate-income households.
To help assist with this rebranding, we ask that you please review your literature and websites and change all references to EmPower NY and Assisted Home Performance with ENERGY STAR® to EmPower+ by September 1, 2023. All marketing and promotional materials as well as forms with the Empower or Assisted Home Performance program names should stop being used by September 1, 2023, at the latest.
Please make sure to attend the July 7 Contractor webinar for additional EmPower+ information, the sign up information is below:
If you have any questions about this change, please contact your Account Manager.
To: Participating Comfort Home Contractors Regarding Programs: Comfort Home Pilot Program Summary: Market Rate Utility Release Form Contact:comforthome@nyserda.ny.gov
New Version of Comfort Home URF Released! The Comfort Home URF has been updated and all Assessments submitted on or after 7/10/23 will be required to submit using the new URF found on SharePoint in the Program Documents folder. Download the newest version (revision date of 5/30/23 in the lower left corner of page 2) and start implementing as soon as possible.
This new URF can be used in both market rate NYSERDA programs, Residential Energy Audits (REA) and Comfort Home.
To: Participating Comfort Home Contractors Regarding Programs: Comfort Home Pilot Program Summary: Coordinated Incentive Update – Westchester County Contact:comforthome@nyserda.ny.gov
NYSERDA is partnered with Consolidated Edison in Westchester county to make energy upgrades more affordable for homeowners. This partnership aims to increase customer demand for energy upgrades driving an increase in business for our participating contractor network. Together, Con Edison’s Residential Weatherization Program (Con Edison RWP) and NYSERDA’s Comfort Home Program will pilot deeper retrofit projects through expanded homeowner incentives.
Recently Con Edison Residential Weatherization Program put out an announcement that their program has increased incentives for their program in all Con Edison territory. This will not change the current incentives offered by NYSERDA in Westchester county. If a home does not meet the Con Edison Eligibility criteria (flow chart below) NYSERDA will continue to pay a $1,000 incentive in addition to standard Comfort Home package incentives.
