To: Comfort Home Contractors Regarding Programs: Comfort Home Pilot Program Summary: Blower Door Tests Required Again starting 6/15/23 Contact:[email protected]
Blower Door Test In and Out at time of Installation will be required on all installations with an On-Site Installation Date of 6/15/23 or later.
Blower door measurement is not required at time of the assessment. For purposes of the assessment, the contractor may report approximate level of air leakage for the home.
The contractor is required to measure pre‐work blower door leakage rate (CFM50) when crew is on‐site to complete air sealing and insulation work. A post‐work blower door measurement is also required and should be submitted on the Load Reduction Install in the applicable fields for all project with an On-Site Installation Date of 6/15/23 or later.
To: Comfort Home Contractors Regarding Programs: Comfort Home Pilot Program Summary: Total Incentive must be less than or equal to the installation cost Contact:[email protected]
Package incentives cannot exceed the Package installation cost. If the work proposed for a Package will cost less than the Package incentives, the incentive will be reduced to match the Package cost. For these types of projects only deduct the Package cost from the contract and not the standard package incentive.
To: Contractors and Stakeholders Regarding Programs: EmPower New York & Assisted Home Performance Summary: New Date for Contractor Portal Launch Contact:Please contact your Account Manager
NYSERDA would like to inform you that the launch of the New York Home Energy Portal (NYHEP) and EmPower+ has been delayed and will not be released on July 10, 2023. This modified timeline will allow additional time to address any remaining technology challenges and ensure an improved crossover experience from the current portal (Uplight) to NYHEP. Additional information will be provided on the June 2, 2023, monthly contractor check-in webinar.
We recognize this postponement may cause some inconvenience to participating contractors and vendors; however, it is necessary in order to ensure a smooth system transition. Prior to the transition, we encouraged you to close out as much in-progress work as possible to minimize the impacts of this transition.
To help ensure contractor staff are fully prepared for the transition, we will take advantage of the additional time to provide additional training opportunities and office hours in the upcoming weeks to allow contractors more time to experience the new system, to answer questions, and ensure all impacted contractor staff have sufficient time to become familiar with the new system before the transition. A sandbox version of the NYHEP will remain open through July, allowing contractors to practice on sample projects and attend open ended Office hours to address any issues that may be found. If additional support is needed, contractors are encouraged to reach out to their account managers for assistance.
We recognize this postponement may cause some inconveniences to participating contractors; however, it is necessary in order to ensure a smoother system transition.
Additional Training and Office Hours are scheduled in May to allow contractors more time to experience the new system and ensure all impacted contractor staff have sufficient time to become familiar with the new system before the transition. A sandbox version of the NYHEP will be available April 10 through June, allowing contractors to submit sample projects and attend Open Office hours to address any issues that may be found.
Our current NYHEP launch timeline is as follows:
For EmPower/Assisted Home Performance Projects:
6/23/23- Applications in Salesforce will be held for the new portal
7/7/23- Contractor Access to Uplight is closed- All projects must be updated by 5 PM
7/10/23- NY Home Energy Portal Opens, Applications previously held from Salesforce will migrate to NYHEP
7/12/23- Payment of all closed projects from Uplight
7/17/23- Projects from Uplight with status of project acceptance, audit claim or earlier will be available in NYHEP at enrollment acceptance step.
7/18/23- Payment begins of projects completed in NYHEP
7/28/23 Remaining open projects from Uplight available in NYHEP
9/1/23-References to EmPower and Assisted Home Performance on websites and printed materials must be updated for EmPower+
9/11/23- Last day for accepting the Combined Residential Application paper version.
For Residential Energy Assessments:
7/7/23- Contractor Access to Uplight is closed- All completed assessments must be submitted by 5 PM
7/10/23- NY Home Energy Portal Opens for new energy assessment submissions
7/12/23- Payment of all closed projects from Uplight
7/18/23- Payment begins for assessments completed in NYHEP
If you have any questions about this transition, please contact your account manager (for EmPower and AHP contractors) or [email protected] (for REA contractors).
To: Contractors and Stakeholders Regarding Programs: GJGNY Residential Financing Program Summary: Companion Loans Contact:[email protected]
In 2021, NYSERDA launched the Companion Loan which was available to Green Jobs – Green New York (GJGNY) financing customers who are fully utilizing the $25,000 GJGNY Loan for their energy efficiency or renewable energy project and need additional loan funding to pay for remaining project costs.
The funding for Companion Loans has almost been fully committed. While NYSERDA assesses available funding sources for the Companion Loans, effective immediately, NYSERDA is pausing the acceptance of any new applications for Companion Loans until further notice. However, all applications for Companion Loans which have been pre-approved or approved by Slipstream as of May 10,2023 will be eligible for funding. Projects for which the Companion Loan may be required, but has not yet been applied for, will not be eligible.
If you have any questions about these changes, please reach out to [email protected], or contact Heather Clark, 518-862-1090 Ext. 3253.
Thank you for your continued support and cooperation in making GJGNY Residential Financing Program a success.
To: Participating Contractors and Vendors Regarding Programs: EmPower New York & Assisted Home Performance Summary: NY Home Energy Portal Initial Training Contact:Please reach out to your Account Manager
Participating Contractors and Vendors that did not attend either an in-person or virtual training for the NY Home Energy Portal (NEHEP) must view a training recording and complete the assigned homework to receive NYHEP login credentials. Instructions below outline the steps:
Sign-up by sending your name, company, and email address to [email protected]
Users will receive a welcome email with their log-in credentials for the learning environment on a weekly cadence, links to the training video, homework assignment and additional resources