Program: Comfort Home
To: Comfort Home Contractors
Summary: Comfort Home Monthly Contractor Webinar
Contact with Questions: Comforthome@nyserda.ny.gov
The monthly Comfort Home Contractor Webinar is now part of the team-wide Contractor Webinar that takes place on the first Friday of each month. Sign up to attend the April 5th webinar.
Program: Comfort Home
To: Comfort Home Contractors
Summary: Comfort Home Migration to NYHEP
Contact with Questions: Comforthome@nyserda.ny.gov
In mid-2024, NYSERDA will be migrating Comfort Home from the current Compass workflow platform to the NY Home Energy Portal (NYHEP). NYHEP is the workflow system used for EmPower+ and REA (the Residential Energy Assessment program). This change will simplify the contractor experience by having one common platform across all of the NYSERDA small home residential programs. NYSERDA has started planning for this migration in areas such as training, workflow testing, data migration, and reporting. Additional information will be shared in the coming months.
Programs: All
To: All
Summary: NYS Dept of Labor’s new Virtual Career Center
Contact with Questions: homeaudits@nyserda.ny.gov
Looking to fill open positions at your company?
The New York State Department of Labor’s new Virtual Career Center can help you search for qualified job candidates free of charge.
The Virtual Career Center is a powerful job posting and talent sourcing platform using advanced artificial intelligence (AI) to connect businesses to candidates. New York State businesses can source, contact, and advance candidates with a broad range of skills and qualifications all while adhering to state labor and compliance law.
Programs: EmPower+, Residential Energy Assessments, Comfort Home
To: Contractors
Summary: NYHEP Updates
Contact with Questions: If there are any questions on this, please reach out to contractor support at 1-800-284-9069.
Thank you for your feedback for the NY Home Energy Portal (NYHEP). NYSERDA and our developers are working to make the requested improvements and release enhancements on a monthly cadence. NYHEP will be updated on March 14, 2024, with the following changes:
Numerous back-end data exchange enhancements to streamline reporting and other bug fixes.
Program: EmPower+
To: EmPower+ Contractors and Regional Clean Energy Hubs
Summary: Clarification of EmPower+ applications with HEAP award letters dated 10/1/2023 and later
Contact with Questions: Empower.residential@nyserda.ny.gov
The EmPower+ program team is clarifying a miscommunication made during the Single-Family Residential Contractor webinar on March 1, 2024.
During the webinar, it was stated that EmPower+ Applications with Home Energy Assistance Program (HEAP) award letters would be accepted, and the application would be placed on hold. To clarify, this is for HEAP recipients in Long Island who would otherwise not be eligible for the EmPower+ program. HEAP customers for the rest of New York can continue to use HEAP award letters for EmPower+ application approval at the $10,000 incentive cap. When OTDA funding is available, these projects will be eligible for $20,000 rather than $10,000. The program’s three year look back is still in effect.
If there are any questions on this, please reach out to contractor support at 1-800-284-9069.