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Program Announcement

NYSERDA Single Family Programs Update

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
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Program/s: EmPower+, Residential Energy Assessments, Comfort Home

To: Participating Contractors

Summary: Monthly Contractor Update

Contact with Questions: Empower.residential@nyserda.ny.gov

NYSERDA Single Family Programs Update

Friday, July 12, 2024

8:30 a.m. – 10:00 a.m. ET

Webinar number: 2534 916 7188
Event password: Energy1

All attendees must register prior to joining the event. This process will allow you to add the meeting to your calendar and provides each individual with a custom link to join the meeting. Please do not share your link with anyone. To register, please click here.

All webinars are recorded and links to the recordings are available on the Contractor Support site.

NYSERDA Residential Market Advisory Group (RMAG) 2024 Priority Setting Survey

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
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Programs: NYSERDA Residential Market Advisory Group (RMAG)
To: NYSERDA Residential Market Advisory Group (RMAG) Stakeholders
Summary: NYSERDA Residential Market Advisory Group (RMAG) 2024 Priority Setting Survey
Questions: Tamar Nagel

NYSERDA Residential Market Advisory Group (RMAG) 

2024 Priority Setting Survey 

Priorities for the RMAG are developed annually based on feedback from our membership. We invite you to complete a brief survey that will let us know what your areas of highest interest are for residential clean energy technologies in 2024. This should take no more than 10 minutes to complete. 

2024 RMAG PRIORITY SURVEY

Questions or Recommendations? 
Interested in hearing about something specific at an RMAG meeting? Would you like to share your work with the RMAG? Please submit your recommendations for future RMAG programming via the registration link for the Q2 RMAG Virtual Meeting. 

We look forward to seeing you soon. 
 
Sincerely, 
The Residential Market Advisory Group Team 

Call Center Update

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Programs: EmPower+, Residential Energy Assessments, Comfort Home
To: Contractors and Vendors
Summary: Call Center Update
Questions: Dave Friello

Enhancements to the customer/contractor support system (cases and phone calls) will be released the evening of June 26. During this update you may experience delays in reaching the support team by phone, logging into the case system, or creating a case by email. 

Incentive increase effective 7/1/2024

Events, Training Opportunities and ConferencesArchive
EmPower+Archive
Residential Energy AssessmentsArchive
Comfort Home PilotArchive
Green Jobs – Green New York Residential FinancingArchive
General AnnouncementsArchive

Programs: Comfort Home
To: All Comfort Home Contractors
Summary: Incentive increase effective 7/1/2024
Questions: ComfortHome@nyserda.ny.gov or 888-406-4009

On July 1, 2024, Comfort Home will be launching revised standard package incentives.  The incentive updates are meant to help with material price inflation and labor cost increases.  The new incentives will apply for assessments and installations submitted for approval on or after July 1, 2024.

The 30-day prompt submission policy applies.

The customer-signed workscope must match the incentives.

Example:

June 10:     Customer signs workscope with $1,000 package A incentive

July 2:         Upgrade installed

July 10:       Installation submitted in Compass

This job qualifies for the new incentive!  This installation needs to have a revised workscope that shows the higher incentive and must be signed by the homeowner and submitted in Compass.

Please note that Compass will be offline during a system maintenance window from 7:00am to 8:00am (Eastern) on Monday July 1, 2024.